首页|Patent Application Titled 'Objective Detection In A Multi-Tenant Lead Scoring Sy stem' Published Online (USPTO 20240161016)
Patent Application Titled 'Objective Detection In A Multi-Tenant Lead Scoring Sy stem' Published Online (USPTO 20240161016)
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By a News Reporter-Staff News Editor at Robotics & Machine Learning Daily News Daily News – According to news reporting originatin g from Washington, D.C., by NewsRx journalists, a patent application by the inve ntors KADARI, Abhinav (Visakhapatnam, IN); PADMANABHAN, Swaminathan (Chennai, IN ); SHARMA, Rahul Kumar (Gurgaon, IN), filed on November 15, 2022, was made avail able online on May 16, 2024. The assignee for this patent application is Freshworks Inc. (San Mateo, Californ ia, United States). Reporters obtained the following quote from the background information supplied by the inventors: “Lead scoring systems categorize and sort prospective customer s (i.e., leads or sales opportunities) based on an estimated probability of conv ersion. Leads, for the purposes of explanation, is a collection of data that is used by a user to connect with an end consumer. However, in instances where the data is inaccurate or outdated, the ability of the user to connect with the end consumer decreases. “Customer Relationship Management (CRM) providers may build a rules- based or ma chine learning (ML)-based lead scoring methodology to predict certain stages (e. g., prediction objectives) in the lead funnel for a business (e.g., account). Di fferent businesses use CRM software differently on the basis of their core busin ess. Further, their primary focused objective can be on one or multiple stages ( objectives) in the lead funnel. See the following example below.
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