摘要
Robotics&Machine Learning Daily News Daily News的新闻记者兼新闻编辑-根据来自华盛顿特区的新闻报道来源G，NewsRx记者，Rajan的Inve Ntors Jhaveri（Plano，TX，US）；Emad的Noorizadeh（Plano，TX，US）；Russell，Jennifer 2024. 本专利申请没有受让人。记者从发明人提供的背景信息中获得了以下引文：“近年来，实体减少了与呼叫者的人与人的交互，支持交互式语音响应系统(“IVR”)。这些IVR使用各种通信方法与人通信。这些通信方法包括电话呼叫、短消息服务(“SMS”)消息、多媒体消息服务(“MS”)消息和其他合适的通信方法。”IVR使用人类发起询问的通信方法响应人类询问。
Abstract
By a News Reporter-Staff News Editor at Robotics & Machine Learning Daily News Daily News – According to news reporting originatin g from Washington, D.C., by NewsRx journalists, a patent application by the inve ntors Jhaveri, Rajan (Plano, TX, US); Noorizadeh, Emad (Plano, TX, US); Russell, Jennifer (Dallas, TX, US); Yannam, Ramakrishna R. (The Colony, TX, US), filed o n November 23, 2022, was made available online on May 23, 2024. No assignee for this patent application has been made. Reporters obtained the following quote from the background information supplied by the inventors: “In recent years, entities have decreased human interactions w ith callers in favor of interactive voice response systems (“IVRs”). These IVRs communicate with humans using a variety of communication methods. These communic ation methods include telephone calls, short messaging service (“SMS”) messages, multimedia messaging service (“MMS”) messages and other suitable communication methods. “Typically, the IVRs respond to a human inquiry using the communication method w ith which the human initiated the inquiry.
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