首页|'Self-Service Terminal (Sst) Item Return Anti-Fraud Processing' in Patent Applic ation Approval Process (USPTO 20240169359)
'Self-Service Terminal (Sst) Item Return Anti-Fraud Processing' in Patent Applic ation Approval Process (USPTO 20240169359)
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By a News Reporter-Staff News Editor at Robotics & Machine Learning Daily News Daily News – A patent application by the inventors Burris, Matthew Robert (Lawrenceville, GA, US); Costello, Christopher John (Suwa nee, GA, US); Martinez, Caleb Wayne (Fayetterville, GA, US); Sumpter, Jodessiah (Alpharetta, GA, US), filed on November 28, 2023, was made available online on M ay 23, 2024, according to news reporting originating from Washington, D.C., by N ewsRx correspondents. This patent application has not been assigned to a company or institution. The following quote was obtained by the news editors from the background informa tion supplied by the inventors: “Retailers struggle managing the returns process in their stores. Key challenges include staffing the customer returns desk to e nsure a good customer experience; providing a favorable customer experience duri ng returns since it is one of the longest and most important interactions betwee n stores and their customers with a major impact on brand loyalty; handling the disposition of the returned item; and limiting retail fraud (which is substantia l with returned items).
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