Robotics & Machine Learning Daily News2024,Issue(Jun.6) :179-181.

'Self-Service Terminal (Sst) Item Return Anti-Fraud Processing' in Patent Applic ation Approval Process (USPTO 20240169359)

专利申请审批流程中的“自助终端(ST)项目退货反欺诈处理”(USPTO 20240169359)

Robotics & Machine Learning Daily News2024,Issue(Jun.6) :179-181.

'Self-Service Terminal (Sst) Item Return Anti-Fraud Processing' in Patent Applic ation Approval Process (USPTO 20240169359)

专利申请审批流程中的“自助终端(ST)项目退货反欺诈处理”(USPTO 20240169359)

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摘要

Robotics&Machine Learning Daily News的新闻记者兼新闻编辑-发明者Burris,Matthew Robert(美国佐治亚州劳伦斯维尔);Costello,Christopher John(美国佐治亚州苏瓦尼);Martinez,Caleb Wayne(美国佐治亚州费耶特维尔);Sumpter,Jodessiah(Alpharetta,由NEWSRX记者报道。本专利申请未转让给公司或机构。新闻编辑们从发明者提供的背景信息中获得了以下引文:“零售商很难管理他们商店的退货过程。关键的挑战包括配备顾客退货台以确保良好的顾客体验;在退货过程中提供良好的顾客体验,因为这是商店和顾客之间最长和最重要的互动之一。”对品牌忠诚度的重大影响;处理退货物品的处置;以及限制零售欺诈(退货物品的实质)。

Abstract

By a News Reporter-Staff News Editor at Robotics & Machine Learning Daily News Daily News – A patent application by the inventors Burris, Matthew Robert (Lawrenceville, GA, US); Costello, Christopher John (Suwa nee, GA, US); Martinez, Caleb Wayne (Fayetterville, GA, US); Sumpter, Jodessiah (Alpharetta, GA, US), filed on November 28, 2023, was made available online on M ay 23, 2024, according to news reporting originating from Washington, D.C., by N ewsRx correspondents. This patent application has not been assigned to a company or institution. The following quote was obtained by the news editors from the background informa tion supplied by the inventors: “Retailers struggle managing the returns process in their stores. Key challenges include staffing the customer returns desk to e nsure a good customer experience; providing a favorable customer experience duri ng returns since it is one of the longest and most important interactions betwee n stores and their customers with a major impact on brand loyalty; handling the disposition of the returned item; and limiting retail fraud (which is substantia l with returned items).

Key words

Cyborgs/Emerging Technologies/Legal Is sues/Machine Learning/Patent Application

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出版年

2024
Robotics & Machine Learning Daily News

Robotics & Machine Learning Daily News

ISSN:
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