Abstract
The following quote was obtained by the news editors from the background informa tion supplied by theinventors: “In order to optimize user experience, a user as sisting another needs to have enough informationrelating to the other user’s ex perience. Currently, assistance requires the user needing help to provideinform ation about the issue, which can often be incomplete or incorrect. As such, ther e exists a need fora system that allows for a user assisting another to have ac cess to a given user’s specific information.”