Abstract
Reporters obtained the following quote from the background information supplied by the inventors:“An online concierge system is an online platform that connect s customers and retailers. A customer canplace an order for purchase items, suc h as groceries, from participating retailers via the online conciergesystem. A shopper (or a fulfillment agent) picks the ordered items at the retailer and the n delivers theorder to the customer’s address. The shopper is then compensated for fulfilling the order.
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