Abstract
This patent application has not been assigned to a company or institution.The following quote was obtained by the news editors from the background informa tion supplied bythe inventors: “In some instances, individuals may make request s over the phone (e.g., with contactcenters, or the like), such as to change an address or to update other information. In some instances,however, such reques ts might not be fulfilled unless certain documentation is provided (e.g., to ver ifya user’s identity). It may be difficult, in some instances (such as virtual interactions between individualscommunicating in a virtual environment such as a metaverse environment), to convey to the individualsexactly what documentatio n is needed for a specific request. This may result in delayed and/or incorrectrequest processing. Accordingly, it may be important to provide an improved meth od for requesting andproviding requested specific documentation.”
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