首页|Patent Issued for Intent disambiguation within a virtual agent platform (USPTO 1 2057116)
Patent Issued for Intent disambiguation within a virtual agent platform (USPTO 1 2057116)
扫码查看
点击上方二维码区域，可以放大扫码查看
原文链接
NETL
NSTL
Reporters obtained the following quote from the background information supplied by the inventors: “Avirtual agent is an artificial intelligence (AI) element th at provides customer services to a user. For example,a virtual agent may be a s oftware agent that can perform tasks or services for the user based on verbal commands or questions. In some implementations, a user may ask the virtual agent q uestions, control homeautomation devices and media playback devices, and manage other tasks, e.g., manage emails, to-do lists,calendars, or the like. However, these tasks or services are pre-defined by an administrator of the virtualagen t and are thus static in nature. Consequently, the user is beholden to the tasks or services that arepre-defined by the administrator.
BusinessCyborgsEmerging TechnologiesMachine LearningSalesforce Inc.
NETL
NSTL
