首页|Supporting disaster relief operations through RFID: enabling visibility and coordination

Supporting disaster relief operations through RFID: enabling visibility and coordination

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  • NETL
  • NSTL
  • Emerald Group Publishing
Purpose - In the aftermath of disasters, humanitarian actors need to coordinate their activities based on accurate information about the disaster site, its surrounding environment, the victims and survivors and the supply of and demand for relief supplies. In this study, the authors examine the characteristics of radio frequency identification (RFID) technology and those of disaster relief operations to achieve information visibility and actor coordination for effective and efficient humanitarian relief operations. Design/methodology/approach - Building on the contingent resource-based view (CRBV), the authors present a model of task-technology fit (TTF) that explains how the use of RFID can improve visibility and coordination. Survey data were collected from humanitarian practitioners in India, and partial least squares (PLS) analysis was used to analyze the model.Findings The characteristics of both RFID technology and disaster relief operations significantly influence TTF, and TTF predicts RFID usage in disaster relief operations, providing visibility and coordination. TTF is also a mediator between the characteristics of RFID technology and disaster relief operations and between visibility and coordination.Social implications - The many recent humanitarian disasters have demonstrated the critical importance of effective and efficient humanitarian supply chain and logistics strategies and operations in assisting disaster-affected populations. The active and appropriate use of technology, including RFID, can help make disaster response more effective and efficient.Originality/value - Humanitarian actors value RFID technology because of its ability to improve the visibility and coordination of relief operations. This study brings a new perspective to the benefits of RFID technology and sheds light on its antecedents. The study thus expands the understanding of technology in humanitarian operations.

Humanitarian operations and supply chain managementDisaster reliefDigitalizationRFIDTask-technology fitContingent resource-based viewSurvey

Stephan M. Wagner、M. Ramkumar、Gopal Kumar、Tobias Schoenherr

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Department of Management, Technobgy, and Economics, Swiss Federal Institute of Technology Zurich, Zurich, Switzerland

Department of Operations and Quantitative Methods, Indian Institute of Management Raipur, Raipur, India

Indian Institute of Management Raipur, Raipur, India

Eli Broad College of Business, Michigan State University, East Lansing, Michigan, USA

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2024

10.1108/IJLM-12-2022-0480

The international journal of logistics management

The international journal of logistics management

ISSN：0957-4093
年,卷(期)：2024.35(6)
  • 115