Abstract
The following quote was obtained by the news editors from the background informa tion supplied by the inventors: “Available resources to receive safety-related reports (e.g., about crimes, about fires, about natural disasters, abouthealthe vents) are limited. It can be beneficial to apply automated chat systems to relieve such resources by engaging in dialogs with community members and extracting incident reportrelevant information therefrom, so that community members in nee d of assistance and/or involved in emergent situations can be serviced by human dispatchers, police, or other emergency services personnel. However, it is difficult to design or train automated systems to engage in such dialogs in a conside rate manner while also obtaining all relevant information across a variety of di fferent potential incident types. Such automated systems may also be tightly con strained with respect to available memory, processor capability, or other comput ational resources available to an emergency department.”
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