首页|'Tool For Categorizing And Extracting Data From Audio Conversations' in Patent A pplication Approval Process (USPTO 20240378384)
'Tool For Categorizing And Extracting Data From Audio Conversations' in Patent A pplication Approval Process (USPTO 20240378384)
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The following quote was obtained by the news editors from the background informa tion supplied by theinventors: “Contact centers have operators that provide sup port to clients, sometimes via voice or videoconversations that may be recorded for future use, such as to improve quality or determine if somethingwent wrong during the conversation. Often, the audio of the conversations is transcribed t o text so textsearches may be performed.
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NSTL
