首页|Study Results from University of Surrey in the Area of Robotics Reported (Metape rception Benefits of Service Robots In Uncomfortable Service Encounters)
Study Results from University of Surrey in the Area of Robotics Reported (Metape rception Benefits of Service Robots In Uncomfortable Service Encounters)
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By a News Reporter-Staff News Editor at Robotics & Machine Learning DailyNews Daily News – Current study results on Robotics have been published. According to news reportingfrom Guildford, United Kingdom, by NewsRx journalists, research stated, “Uncomfortable service interactionsare ubi quitous in tourism and hospitality settings (e.g., returning a dish in a restaur ant, orderingroom service late at night, and complaining about noisy others in a hotel). Across five experimental studies,we show that service robots reduce c onsumers’ metaperception processing and as a consequence canmitigate customer d iscomfort.”
GuildfordUnited KingdomEuropeEmerg ing TechnologiesMachine LearningNano-robotRoboticsUniversity of Surrey