首页|Patent Issued for System, method, and computer-accessible medium for detecting a nd remediating in-person cart abandonment (USPTO 12159272)
Patent Issued for System, method, and computer-accessible medium for detecting a nd remediating in-person cart abandonment (USPTO 12159272)
扫码查看
点击上方二维码区域，可以放大扫码查看
原文链接
NETL
NSTL
The patent’s assignee for patent number 12159272 is Capital One Services LLC (Mc Lean, Virginia,United States).News editors obtained the following quote from the background information suppli ed by the inventors:“BACKGROUND INFORMATION“When a customer shops on the internet, it is common for the customer to place m any items in theironline shopping cart for potential purchase. The customer the n either purchases the entire list of itemsin the cart, removes some items from the cart and purchases the rest, or does not purchase any items inthe cart, th us abandoning the transaction. E-commerce systems constantly track items that ha ve beenplaced in a customer’s cart, as well as whether a customer has actually purchased the item, or whether thecustomer has abandoned the item. Armed with k nowledge of this online cart abandonment, the merchantcan take certain steps to remediate this abandonment. However, in brick and mortar stores, the detectionof cart abandonment is much more difficult as it can be difficult to determine i f a customer has placed anitem in their physical cart and then removed it. Even more difficult is when a customer evaluates an itembefore actually placing it in their physical cart, but ultimately does not purchase the item.
BusinessCapital One Services LLCCybo rgsEmerging TechnologiesMachine Learning
NETL
NSTL
