查看更多>>摘要:The interactions between developers and users are a vital driver of complementary innovation and further facilitate theemergence and evolution of digital innovation ecosystems. However, these interactions are somewhat overlooked in researchon digital innovation ecosystems. To increase the understanding of their interrelationship, firstly, we explain the foundationof value co-creation between developers and users by introducing service-dominant logic (S-D logic). Then, we analyzethe coordination mechanism of their value co-creation using an evolutionary game approach. There are three key findingsobtained: First, the underlying logic behind their value co-creation is mutual benefit, and the coordination mechanismelaborates how they select participation strategies by carefully weighing benefits against costs. Second, their engagementbehavior is influenced by each other, and their initial choices also determine the evolution outcome of the behavior undercertain circumstance. Third, the involvement of developers and users is impacted by similar benefits and costs, such asadditional benefits of adopting the active strategy unilaterally, free-riding benefits, additional costs of positive participation,and benefits of ecosystem synergy. However, factors related to platform owners, the loss caused by punishment due to passiveparticipation and the benefits from being featured due to active participation, only affect developers’ strategy choicesdirectly. Finally, we discuss managerial implications of our findings.
查看更多>>摘要:This paper recaps the issue of online mis- and disinformation as a societal problem, reviews why government roles in definingmis- and disinformation are constitutionally suspect under First Amendment jurisprudence, and builds on a content-neutraltheory of disincentivizing the production of mis- and disinformation first proposed by Marshall Van Alstyne. The purposeof this paper is to develop some key implementation details that would be necessary to resolve if the theory is to be adoptedoperationally.
查看更多>>摘要:Fintech has transformed the financial industry for almost15 years now. Although banks and insurance companieshave a long tradition of applying information technology(IT), fintech was a wake-up call. From this perspective,financial (information) technologies may be conceived asan evolution as well as a revolution since the impact of thefintech movement was profound. The latter becomes visiblein the rise of an entirely new fintech industry sectorsince the 2010s. Following a recent report, the worldwidevalue of investments in fintech companies grew substantiallyfrom 9 billion USD in 2010 to 247.2 billion USD in 2021.Although momentum stalled in 2020 when investmentsdropped below 140 billion USD in 2020 and to 209.3 billionUSD in 2022, investments were still estimated at 52.4 billionUSD in the first half of 2023 (Statista, 2023b). This activityis also reflected in the number of fintech startup businessesworldwide. As of May 2023, BCG reported a totalof 11,651 fintech startups in the Americas (up from 5686 in2018), making it the region with the most fintech startupsglobally. In comparison, there were 9681 fintech startups inthe EMEA region (up from 3581 in 2018) and 5061 in theAsia Pacific region (up from 2864 in 2018) (Statista, 2023a).It may be expected that, in view of intensified competitionbetween fintech (startup) companies and between fintechcompanies and incumbents, the number of fintech companieswill decrease in the long run. Nevertheless, a brightfuture may be expected for fintech since aspects of financialtechnology are ubiquitous in economic life, as argued in thepresent preface of this third special issue of Electronic Marketson the fintech topic.
查看更多>>摘要:In the fast-evolving landscape of digital technologies, distributedledger technologies (DLTs)—commonly known asblockchain—have emerged as a highly disruptive force thatholds the potential to change how transactions are conductedfundamentally and assets are managed. Drawing comparisonswith the revolutionary impact of the internet’s foundationalTCP/IP protocol, DLTs have opened up new horizonsregarding security, speed, and decentralization.
查看更多>>摘要:In the realm of the digital economy, platform-based Internet companies leverage characteristics such as “cross-side effects” and“emerging technologies” to gain a competitive edge. However, simultaneously, they encounter challenges linked to inadequaterisk management and insufficient focus on social responsibility. However, the discussions surrounding these matters have primarilybeen confined to case studies, lacking a comprehensive understanding of the underlying mechanisms that give rise to socialresponsibility risks. This research addresses this gap by establishing a database of corporate social responsibility risks for Internetplatform companies and employs a qualitative comparative analysis method to dissect these social responsibility risks. The studyunveils that Internet platform companies can navigate low social responsibility risks through three distinct pathways: the “resourceexperiencecombining type,” the “long-term shareholder-orientation type,” and the “novel innovative advantage type.” It delvesinto the questions of what Internet platform companies should do and how they should approach corporate social responsibility invarying contexts. Furthermore, it identifies novel strategies within the domain of platform organizations and the platform economy,thus expanding the conceptual framework of corporate social responsibility driving mechanisms. This research offers valuable guidancefor government policy development directed at fostering the sustainable growth of Internet platforms. Additionally, it providesplatform companies with insights into optimizing their approaches to manage social responsibility risks in alignment with theirunique characteristics. Ultimately, it serves as a robust theoretical guide and practical illustration for addressing these pivotal issues.
查看更多>>摘要:Technologies of self-sovereign identity (SSI) and Web3 tools that strongly protect individual autonomy, combined with theethics of Asian altruism, can effectively guide the governance of the emerging cyber civilization. In contrast, governancein Western industrial civilization stresses the pursuit of individual self-interest and struggles to balance the benefits of bigtech with the protection of individual dignity and the preservation of the common good. We demonstrate, with reference toa local community in Japan, that SSI is successful in encouraging communal collaboration and well-being while providingindividuals with greater control over their personal data. We also show that Web3 tools provide incentives for altruistic behaviorswhile safeguarding SSI. Integration of SSI and social protection demonstrates the potential for building an informationsociety grounded in altruistic values, honoring individual dignity, and recognizing the government’s role in protecting socialwelfare. Ultimately, this research unveils how altruistic values can be fostered through SSI and Web3.
查看更多>>摘要:The dynamics of network effects present challenges for platforms’ management strategies across development stages, whichhave been overlooked in existing literature. Using data from a Chinese prominent freight exchange platform, this paperexplores the evolution of direct network effects and offers an explanation for the inconsistent findings in existing literature.We find that direct network effects are positive initially but gradually lose significance and eventually turn negative as themarket thickens. We consistently observe asymmetry in direct network effects, initially favoring carriers but shifting to shippersover time. Additionally, shippers experience earlier changes in direct network effects compared to carriers. We attributethe changes over time to the diverse perceptions of platform value resulting from an increased number of peers, as differentforces dominate under different market thickness conditions. Our study contributes to the debate on direct network effects,providing insights into their variability based on market thickness.
查看更多>>摘要:Based on a large real-world dataset comprising Instagram posts of popular influencers, this study empirically analyzesthe impact of disclosed and undisclosed advertising on consumers’ engagement with (a) the advertisement and (b) futurenon-advertising posts of the same author. As extant research reports inconsistent effects of ad disclosures based on inferredmotives, persuasion knowledge, and source credibility, this study develops a conceptual framework incorporating thesetheoretical concepts. To identify undisclosed advertisements, we use data from regions with proper disclosure culture to traina model to predict if posts are advertising. Based on the predictions for > 65,000 posts of 239 macro-influencers, we findthat advertising posts gather less engagement than non-advertising posts. Regarding immediate ad engagement, we find thatdisclosed ads gather less engagement than undisclosed ads. Contrastingly, when analyzing future engagement, we identifypositive persistent effects of disclosed advertising and negative persistent effects of undisclosed advertising on consumers’engagement with future posts of the same author. We conclude that source credibility explains the effect of disclosures onfuture posts, while the Persuasion Knowledge Model can explain the effect of disclosures on the current advertisement.Thus, consumers’ coping strategies triggered by activated persuasion knowledge are mostly limited to the advertisement.Our findings can explain the opposing results of extant research. From a managerial perspective, we find that by not disclosingadvertising posts, influencers and marketers increase an ad’s engagement levels at the expense of persistently loweredattitudes. Conversely, in the long run, they may benefit from transparent disclosures.
查看更多>>摘要:Peer-to-peer platforms, such as Uber and Airbnb, are increasingly leveraging referral programs to attract new suppliers in additionto new customers (aka supplier-get-supplier campaigns and customer-get-customer campaigns). In contrast to customerreferral programs where referrers and receivers mainly cooperate, supplier referral programs involve referrers and receiverssharing knowledge and competing for customers simultaneously, thereby obscuring the assessment of the receiver (new supplier)sales performance. Drawing from the literature on coopetition, this study investigates how the similarities between referrersand receivers in supplier referral programs impact the performance of receivers through coopetition. We based our investigationon a flash peer-to-peer social commerce platform in China, in which social media were leveraged to foster a dynamic andtension-filled coopetiton environment for individual suppliers. Analyzing a 2-month referral dataset from the platform throughregression analyses, we find that while demographic similarity between referrers and receivers enhances the receivers’ performance,geographic similarity attenuates their performance. Moreover, the positive effect of demographic similarity on receivers’performance decreases as the referrers’ experience increases. With an additional analysis, we have also uncovered the distincteffects of the aforementioned similarities on the performance of referrers. Collectively, these findings have important implicationsfor both research and practice on extending referral programs from the demand side to the supply side.
Paula HeessJakob RockstuhlMarc‑Fabian KörnerJens Strueker...
10.1-10.20页
查看更多>>摘要:Industries and energy markets around the world are facing mounting pressure to decarbonize, prompting them to transformprocesses and supply chains towards sustainability. However, a lack of credible sustainability data proves to be a considerablebarrier for emerging markets for sustainable products: Against the background of complex and globalized supply chains, itis necessary to verify the sustainability claim of products in order to demand price premiums for sustainable products in thelong run. To enable this, it is necessary that stakeholders in globalized supply chains are willing to share relevant data alongthe entire supply chain for increasing traceability and reducing information asymmetries. Using the example of internationalhydrogen supply chains, we study how data can be shared between different stakeholders using Digital Product Passportswhile addressing stakeholders’ concerns about data privacy and disclosure. In our work, we develop design principles thatprovide insight into how a Digital Product Passport should be designed to verify the hydrogen’s carbon footprint in a reliableway and to ensure the willingness of stakeholders to share their data. We follow a multi-step approach with a structured literaturereview followed by expert interviews and qualitative content analysis for a synthesis of design principles. Our researchillustrates that a Digital Product Passport must collect data comprehensively and automatically, process it in a decentralizedand tamper-proof manner, protect privacy and sovereignty of stakeholders, and ensure interoperability.