首页|全民健身背景下用户在线健身需求体系构建与分析——基于Word2Vec-IPA模型的研究

全民健身背景下用户在线健身需求体系构建与分析——基于Word2Vec-IPA模型的研究

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精准识别并深入分析健身App用户需求,对于推动健身App发展和优化大众在线健身体验具有重要价值。基于健身App在线评论数据,运用Word2Vec模型和K-means++算法精准识别用户在线健身需求,构建在线健身需求体系,并结合IPA模型分析各需求维度关注度与满意度及两者间关系。结果显示,在线健身需求体系由4个维度构成:服务(基本功能属性/付费会员体验)、信息(运动数据记录/健身信息资源)、交互(社会交流互动/情感交流反馈)及技术(页面布局设计/技术设备支持)。其中,用户高度关注基本功能属性和健身信息资源且满意度较高,应采取优势保持策略;运动数据记录和设备技术支持满意度较低,但关注度较高,应重点优化;其他子维度的关注度较低,建议采取低优先改进策略。研究解决了以往用户在线健身需求研究的主观性和片面性问题,识别了市场与真实需求之间的对接不足,为在线健身产业优化方向提供了指导。
Construction and Analysis of Users'online Fitness Demand System under the Background of National Fitness:A Study Based on Word2Vec-IPA model
Accurately identifying and deeply analyzing user needs in fitness apps is crucial for advancing functions and optimizing public's online fitness experience.Based on fitness App online review data,the Word2Vec model and K-means++algorithm were used to accurately identify users'online fitness needs and build an online fitness needs system.Meanwhile,the IPA model was used to analyze the attention and satisfaction of each demand dimen-sion,and the relationship between the two.The results revealed that the online fitness needs framework consists of four dimensions:Service(basic functional/paid membership service),Information(exercise data recording/fit-ness information resources),Interaction(social communication and interaction/emotional exchange feedback),and Technology(page layout/technical support).Among these,users exhibited high levels of attention and satis-faction towards basic functional and fitness information,suggesting a need for maintaining advantageous strategies.The satisfaction with exercise data recording and technical equipment support was relatively low,but the attention degree was high,so optimization should be prioritized.Other sub-dimensions had a low level of attention,and it is recommended to adopt a low-priority improvement strategy.This study addressed the subjectivity issues prevalent in previous research on users'online fitness needs,identified the lack of alignment between the market and real needs,and provided guidance for the optimization direction of the online fitness industry.

online reviewsfitness appsWord2Vec modelIPA modeneeds system

郭家欣、崔乐泉

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郑州大学管理学院,河南郑州 450001

郑州大学体育学院(校本部),河南郑州 450001

在线评论 健身App Word2Vec模型 IPA模型 需求体系

2024

北京体育大学学报
北京体育大学

北京体育大学学报

CSTPCDCSSCICHSSCD北大核心
影响因子:1.798
ISSN:1007-3612
年,卷(期):2024.47(4)