The work aims to explore the experience characteristics of intelligent home appliances and their context types in the context of AIOT,and provide design guidance for improving the user experience of intelligent home appliances.Firstly,the content of the new features was discussed through literature review and case analysis;Secondly,combined with the changes of users from single to multiple,home appliances from single product to IOT system,and scenes from static to dynamic switching,the experience context of intelligent home appliances was re-examined and reconstructed and subdivided by clarifying the elements of the context;Finally,the types of context were embedded in the interviews to explore the users'common experiential needs and expectations.New experience characteristics of systemic,integration and complexity are proposed.Eight intelligent home appliance experience context types are summarized.Based on the interview results,four design breakthroughs are outputted,namely,product-specific visual data feedback,integrated management of mobile and protocol,expansion of product linkage applications under scene switching,and privilege sharing and management based on the user's instrumental roles,which can help optimize the user experience of intelligent home appliances.
NETL
NSTL
万方数据
维普
