The mental health of the public in unexpected public health emergencies has become an important issue in health discourse worldwide. This research innovatively uses the "qualitative+quantitative" analytical method to explore the emotional characteristics and information behavior of social media users in douban psychological topics during COVID-19 and the post COVID-19 era,aiming to promote public mental health and provide empirical reference and guidance for coping with similar emergencies. Research has found that user information behavior is influenced priorly by self-regulation motivation and social support motivation,and an important factor that drives emotional evolution is the amplification effect of event resonance and behavior co-frequency. During the sway of the pandemic,users often exhibited sad emotions represented by anxiety,while positive emotions such as "hope" also played a regulatory role.There is a complex interactive relationship between public emotions and behaviors,forming an evolutionary chain of multi-link interactions between events,motivations,behaviors,and emotions,in which information characteristics also play an important role.
关键词
突发公共卫生事件/新冠疫情/社交媒体/情感/信息行为
Key words
public health emergencies/the COVID-19 pandemic/social media/emotion/information behavior