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数智驱动下档案公共服务价值共创:价值、模式与路径

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大数据、物联网、人工智能、区块链等"数智"技术驱动档案公共服务价值共创向纵深推进.以"数字社会"为背景,指出数智驱动下档案公共服务价值共创有利于实现档案资源的创造性转化、推动档案公共服务的高效化以及彰显档案公共服务的人本化,并结合理论与实践探索了数智驱动下档案公共服务价值共创的三种模式:以数据为中心的定制模式、以众包为形式的共创模式、以元宇宙为载体的生态模式.在总结归纳其共同特征的基础上,从价值赋意、数据赋能和制度赋权三个角度提出了优化策略,以促进档案公共服务的高效化,推动档案治理体系和治理能力的现代化.
Value Co-creation of Archives Public Service Driven by Digital Intelligence:Value,Mode and Path
Big data,Internet of Things,artificial intelligence,blockchain and other"digital intelligence"technologies drive the value co-creation of archives public services to advance in depth.Taking the"digital society"as the background,it is pointed out that the co-creation of the value of archives public services driven by digital intelligence is conducive to achieving the creative transformation of archival resources,promoting the efficiency of archives public services,and highlighting the humanization of archives public services,and explores three modes of the value co-creation of archives public service driven by digital intelligence in combination with theory and practice:the data-centered customization mode,the co-creation mode with crowdsourcing as the form and the ecological mode with the metauniverse as the carrier.On the basis of summing up their common characteristics,this paper puts forward optimization strategies from value empowerment,data empowerment and system empowerment to promote the efficiency of archives public service and the modernization of archives governance system and governance capacity.

archives public servicevalue co-creationdigital technologyarchive datasocial forces

宋帆帆、苏君华

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上海大学文化遗产与信息管理学院 上海 200444

档案公共服务 价值共创 数字技术 档案数据 社会力量

国家社会科学基金

20BTQ106

2024

档案学研究
中国档案学会

档案学研究

CSTPCDCSSCICHSSCD北大核心
影响因子:1.111
ISSN:1002-1620
年,卷(期):2024.(2)
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