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基于区块链的"去中心化"物业管理互信共治新模式

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通过梳理我国物业管理的发展历程,发现我国传统"中心型"的物业管理模式面临难以摆脱的"周期性危机",制约了社区治理的现代化转型.导致危机形成的原因主要有三点:看不透的"黑箱",即物业管理低透明度引发的信任关系紧张;难以达到的"专业化",即专业能力缺失致使物业管理陷入"囚徒困境";涨不动的"服务质量",即共识机制缺失激化了物业管理的"价值矛盾".基于区块链的"去中心化"物业管理方式在业主、业主委员会与物业公司三方之间搭建起信任纽带,构筑了物业管理的"互信共治"新路径,打破了物业管理的"囚徒困境",实现了物业管理的良性高效透明运转,建构了住宅小区"去中心化"物业管理新模式.
A New Model of Mutual Trust and Co-governance of"Decentralized"Property Management Based on Blockchain
By combing the development process of property management in China,it is found that the traditional"centralized"property management model in China is facing a"periodic crisis",which is difficult to escape,and shackles the modernization transformation of community governance.There are three main reasons for the formation of the crisis,i.e.the vague"black box",which refers to the tension of trust relationship caused by the low transparency of property management,the hard-to-achieve"specialization",which causes property management to fall into"prisoner's dilemma"for lack of professional ability,and the stagnant"service quality",which refers to the intensification of property management"value contradiction"for lack of consensus mechanism.The"decentralized"property management model based on blockchain builds a trust bond between owners,owners'committees and property management companies.It has built a new path of"mutual trust and co-governance"in property management,broken the"prisoner's dilemma"in property management,realized the sound,efficient and transparent operation of property management,and constructed a new model of"decentralized"property management in residential quarters.

property managementresidential quarterperiodic crisisblockchaincommunity governance

张雷、杜泽

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东北大学 文法学院,辽宁沈阳 110169

物业管理 住宅小区 周期性危机 区块链 社区治理

国家社会科学基金重大资助项目

21&ZD124

2024

东北大学学报(社会科学版)
东北大学

东北大学学报(社会科学版)

CSTPCDCSSCICHSSCD北大核心
影响因子:0.69
ISSN:1008-3758
年,卷(期):2024.26(1)
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