Research on the Influence of Financial Technology on the Operational Efficiency of Commercial Banks
Based on the panel data of 34 commercial banks from 2013 to 2022 and the Peking University Digital Financial Inclusion Index,this paper calculates the change level of operational efficiency through the DEA-Malmquist model,and es-tablishes a multiple panel regression model to explore the relationship between fin-tech and the operational efficiency of commercial banks.The results show that:(1)the development of financial technology has a significant positive impact on the im-provement of the operational efficiency of commercial banks;(2)Profitability,non-performing loan ratio,capital structure and other factors of commercial banks are the main forces to promote the improvement of their operating efficiency;(3)The impact of fintech on the operating efficiency of different types of commercial banks is heterogeneous;(4)The development of financial technology can improve the op-eration efficiency of commercial banks by reducing capital cost and increasing inter-mediate business income.The development of fintech can significantly improve the operating efficiency of state-owned commercial banks and rural commercial banks,but the impact on joint-stock commercial banks and urban commercial banks is not significant.Commercial banks should actively face the challenges and opportunities brought by financial technology,increase investment in financial technology,attach importance to the training of scientific and technological talents,and take different countermeasures according to their own business characteristics to achieve trans-formation and upgrading.Supervision should focus on preventing systemic risks brought by fintech and creating a healthy environment for the development of China's commercial banks.