交通工程2025,Vol.25Issue(1) :78-86,92.DOI:10.13986/j.cnki.jote.2025.01.012

大语言模型在高速收费特情处理的应用研究

Application of Large Language Models in Special Situation Handling at Toll Stations

王成钢 唐冬冬 史金瀚 周宁思远 李斯妤
交通工程2025,Vol.25Issue(1) :78-86,92.DOI:10.13986/j.cnki.jote.2025.01.012

大语言模型在高速收费特情处理的应用研究

Application of Large Language Models in Special Situation Handling at Toll Stations

王成钢 1唐冬冬 1史金瀚 1周宁思远 1李斯妤1
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作者信息

  • 1. 中远海运科技股份有限公司,上海 200135
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摘要

研究了大语言模型在高速公路少无人自助车道收费特情处理中的应用,利用大语言模型自然语言处理和知识推理等方面的能力,实现收费特情的自动化处理和代替收费员与车方交互功能.提出一种基于大语言模型的高速公路少无人自助收费系统的优化方案,该方案利用大语言模型能提高收费效率,减少人为干预,进一步扩大特情自助处理场景,为高速公路智能化管理提供新的思路.

Abstract

This paper explores the application of large language models(LLMs)in handling special situations in unmanned or lightly manned toll lanes on highways.By leveraging the LLMs'capabilities in natural language processing(NLP)and knowledge reasoning,it achieves automated processing of toll-related special situations and replaces toll collectors in interacting with vehicle occupants.This paper proposes an optimization scheme for highway toll systems featuring lightly manned or unmanned self-service toll lanes based on LLMs.This scheme effectively enhances toll collection efficiency through the use of LLMs,reduces human intervention,further expands the scope of self-service handling of special situations,and provides new insights for intelligent management of highways.

关键词

大语言模型/高速公路/特情处理

Key words

large language model/highway/special situation handling

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出版年

2025
交通工程
北京交通工程学会

交通工程

ISSN:2096-3432
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