A Five-Dimensional Communication Strategy Between Doctors and Patients for Notifying Bad News From the Perspective of Interpersonal Communication:Reflections on the Movement Pattern of the"Johari's Window"
Notifying bad news is the most challenging scenario in doctor-patient communication,and is recognized as one of the most critical elements of communication skills for medical personnel at home and abroad.In current domestic studies on this subject,most studies investigate the peripheral elements of the discourse such as doctor-patient bad news communication's atti-tudes,preferences,or behavioral characteristics from a macro perspective,but few studies focus on the specific conversations be-tween doctors and patients in the process of informing bad news from a micro perspective.The micro perspective is closely relat-ed to the characteristics of a special form of interpersonal communication.This paper interpreted doctor-patient bad news com-munication from the perspective of interpersonal communication,examined the process of informing bad news based on the clas-sical theory of interpersonal communication—"Johari's Window",and proposed a communication strategy from the five dimen-sions of"showing kindness—asking—disclosing—listening—guiding".
doctor-patient communicationnotifying bad newsinterpersonal communicationJohari's Window
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