Research on Urban Video Monitoring Operation and Maintenance Level Management Method
With the development of information technology,most cities have basically formed a video monitoring network covering the whole area.The number of video surveillance points in large cities has even reached one million level.Video surveillance operation and maintenance is becoming more and more difficult,and the requirement for timeliness is also higher and higher.However,the existing operation and maintenance lacks effective service level management.Based on the operation data of video surveillance,this research puts forward a fast identification and management method of service level of video surveillance,which can dynamically measure the service level of each video surveillance in the process of operation and maintenance,and form a user-oriented model by counting the operation record data characteristics of video surveillance and the importance parameters of the point,referring to the analytic hierarchy process and ITIL management concept.Finally,a case is given to illustrate the effectiveness of the method.
information technologyvideo surveillanceoperation and managementservice level
NETL
NSTL
万方数据
