From Reaching the Standard to Ranking:How Can the Change of Appraisal Mode Reverse Organizational Performance?——A Case Study Based on Administrative Data Collection
Reaching the standard and ranking are two frequently used performance appraisal modes in govern-ment governance practices.Based on the case of administrative data collection,this paper finds that the perfor-mance of local governments'administrative data collection has improved significantly after the appraisal mode changed from reaching the standard to ranking.In this paper,an analytical framework was constructed based on the three-level bureaucratic organizational model of"principal-manager-executor".Process-tracing methods and deep description were used in the case of administrative data collection in province A to reveal the mecha-nism by which the change of performance appraisal mode reversed organizational performance.When the ap-praisal mode is reaching the standard,the asymmetric information between managers and executors makes it difficult for the manager to identify whether the common uncertainties affect the assessment results of executors,which leads to the failure of the incentive mechanism.However,the ranking mode eliminates the influence of common uncertainties by giving multiple executors'relative ranking,making it difficult for the executors to shirk their responsibilities.In essence,the ranking mode reduces the information asymmetry between managers and executors by providing performance information of multiple executors,so that the ranking results can better reflect the individual efforts of executors.This conclusion is helpful for us to further understand the differences in incentive mechanisms and applicable scenarios of different performance appraisal modes in government orga-nizations.
Government Performance AppraisalRankingReaching the StandardInformation AsymmetryCommon Uncertainties
万方数据
