Manufacturing Flexibility:The Organizational Ecology and Institutional Environment of Digital Governance
Existing research focuses on how digital governance promotes the optimization of bureaucratic organizations,without focusing on their organizational ecology.This article takes A city in M province as an example to present the organizational ecology of digital governance.Com-pared to bureaucratic organizations,digital governance achieves abstraction and simplification of complex public needs through the control of entrances and interfaces,thereby promoting flexible di-vision of labor among departments around issues and needs through data and algorithms,thereby a-chieving the flexibility of government bureaucratic organizations in the new social institutional envi-ronment.Under these conditions,digital governance and bureaucratic organizations are nested to form a composite architecture,which combines the flexibility of digital governance and the profes-sionalism of bureaucratic governance,promoting the optimal efficiency of the national governance system.But there is also tension between the two organizational logics:at the bureaucratic level,departmental integration may lead to data being unable to flow according to demand and being frag-mented within the organization;On the one hand,the dilemma of power and responsibility in digital governance requires subordinates to seek help from higher-level departments.The creation of inno-vative performance in digital governance has also strengthened the governance load at the grassroots level,and the above tension has shrunk the flexibility space shaped by digital governance.The con-clusion points out that the comprehensive institutional design around the digital platform system and data asset attributes is an important institutional choice to break through the dilemma of digital gov-ernance.
Digital GovernanceBureaucratic OrganizationOrganizational EcologyFlexibil-ityInstitutional Environment
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