How does the Public Perceive the Performance of Public Sectors?——Evidence from Two Large-Scale Replication Experiments
The performance of public sectors has been a long-term focus of public management research.This study replicates Hvidman's experiments(2019)and conducts two experiments in China.Experiment 1 uses an investment fund providing financing services for small and medium-sized enterprises as an experimental scenario.It explores how organizational attributes(public/pri-vate)affect the public's evaluation of overall organizational performance and the moderating effect of individuals'preexisting beliefs about the public sectors.This survey obtains 2103 valid samples.Ex-periment 2 takes in-home elderly care services as the experimental scenario.It examines how re-spondents rate a public in-home elderly care provider(compared with a private provider)on multiple performance dimensions(effectiveness,red tape,cost containment,user orientation,fairness,equi-ty).A total of 2131 valid samples are obtained.The results show that both the public and private attributes of the organization and individual public organizational beliefs do not affect the perceived performance of the public.There is no significant difference in multi-dimensional performance per-ceptions between the public and private organizations.Through this replication experiments,it is found that the experimental results have strong situational dependence in different contexts in China and the West,and the boundaries of theory need to be explored.
Experimental ReplicationPerceptions of PerformancePublic Sector
万方数据
