山地旅游安全事故致因研究——基于"三山五岳"的文本案例
Analysis on factors triggering the accidents in mountainous tourism based on textual cases of 8 famous mountains
黄佳杰 1巴兆祥1
作者信息
摘要
以国内外知名的"三山五岳"景区作为研究对象,搜集其相关的178个旅游安全事故典型案例,基于扎根理论对事故致因进行分析与讨论.结果表明:1)山地旅游安全事故的致因根据比重依次为:人为因素、环境因素、设备因素以及管理因素.2)致因分别对应8个子集:游客不安全行为、当地人不安全行为、天气不安全因素、陆地不安全因素、游客装备不齐全、设施设备不安全、管理水平低以及救援水平有限.3)借鉴旅游安全事故因果连锁理论,结合分析的要素与逻辑,建构了山地旅游安全分析模型.以政府、企业和游客三个维度为切入,为山地旅游业提出对策建议.
Abstract
Based on the Grounded Theory,178 typical accidents from eight well-known mountains are analyzed to probe the factors that trigger the accidents in mountainous tourism.The results indicate that:1)Factors that trigger the mountainous tourist safety accidents are ordered as human,environment,facilities,and management,according to their proportion.2)Triggering factors correspond to 8 subsets:tourist's unsafe behavior,local people's unsafe behavior,weather unsafe factor,land unsafe factor,tourist's incomplete equipment,unsafe facilities,poor management and insufficient rescue capability.3)Combined with theory of causes-effect chain on tour security accidents,the mountainous tourist safety analysis model is constructed from related elements.Finally,suggestions are put forward from the three dimensions of government,enterprise and tourist.
关键词
山地旅游/旅游安全/旅游事故/扎根理论/事故致因Key words
mountain tourism/tourism safety/tourism accident/grounded theory/triggering factor引用本文复制引用
出版年
2024
NETL
NSTL
万方数据