首页|居民参与社区环境圆桌对话满意度及影响因素研究——基于"情境-过程-结果"绩效观视角的分析

居民参与社区环境圆桌对话满意度及影响因素研究——基于"情境-过程-结果"绩效观视角的分析

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社区环境圆桌对话是一种自下而上的环境社会治理机制,对加强社会各方交流及共同探讨解决区域发展与环境问题具有重要意义.基于北京市8个社区377份居民调查数据,以其参与社区环境圆桌对话的满意度衡量实施效果,从对话开展的前-中-后三个阶段构建"情境-过程-结果"绩效观分析框架,运用多元有序Logistic模型探究影响满意度的关键因素.结果表明:1)居民对社区环境圆桌对话实施效果的整体评价较高,约80%的受访者表示"非常满意"和"比较满意".2)"情境"维度变量中,居民对环境问题需要通过圆桌对话解决的紧迫程度感知、对圆桌对话可以解决环境问题的信任度感知及对背景信息公开准备工作的评价显著正向影响满意度.3)"过程"维度变量中,对话各部分时间分配的合理性、各方代表人数合理性及其现场表现情况、解决环境问题讨论的充分性及居民发言次数显著正向影响满意度.4)"结果"维度变量中,对话后反馈情况、居民对环境问题的了解情况、对各方代表之间的信任程度及对环境问题解决情况的感知显著正向影响满意度.5)居民对社区环境问题的了解情况、参与社区环境治理的责任意识、受教育程度、政治面貌及居住社区类型显著正向影响满意度,收入水平呈显著负向影响.研究结果能够为多角度改进社区环境圆桌对话机制及提高居民满意度提供科学参考.
An analysis on residents'satisfaction with participating in community environment roundtable dialogue
;The community environmental roundtable dialogue is a bottom-up environmental and social governance mechanism,which is of great significance to strengthen the communication of all parties in society and jointly explore and solve regional development and environmental issues.Based on the survey data of 377 residents from 8 communities in Beijing,the implementation effect is measured by the satisfaction of residents with participating in community environmental roundtable dialogue.A performance analysis framework of"context-process-outcome"is constructed based on three implementation stages of the roundtable dialogue,and the key factors affecting residents'satisfaction are explored by using the multivariate ordered logistic model.The results show that:1)About 80%of the respondents express"very satisfied"and"relatively satisfied"with participating in community environmental roundtable dialogue,indicating that they have a relatively higher overall evaluation of its implementation effect.2)As to the"context"dimension variables,such as"urgency of environmental issues that need to be solved through roundtable dialogue","the trust that roundtable dialogue can solve environmental problems",and"the evaluation on the work to preparing background information disclosure",residents'perception to which significantly positively impacts the level of satisfaction.3)For the"process"dimension variables,the rationality of time allocation for each part of the dialogue,the rationality of the number of representatives from all parties and their on-site performance,the adequacy of discussions on solving environmental problems,and the number of residents'speeches have significant positive impacts on the level of satisfaction.4)For the"outcome"dimension variables,the feedback situation,residents'understanding of environmental issues,the degree of trust among representatives of all parties,and the perception of environmental problem-solving after the dialogue have significant positive impacts on the level of satisfaction.5)In addition,residents'understanding of community environmental issues,the sense of responsibility to participate in community environmental governance,education level,political status and the type of residential community have significant positive impacts on the level of satisfaction,while income level has a significant negative impact.This study can provide a scientific reference for improving the community roundtable dialogue mechanism and increasing residents'satisfaction from multiple perspectives.

community environmental roundtable dialogueresidentslevel of satisfactioninfluencing factors

武照亮、仝自强、冯琳

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山西大学政治与公共管理学院,太原 030006

山西大学经济与管理学院,太原 030006

中国人民大学环境学院,北京 100872

社区环境圆桌对话 居民 满意度 影响因素

国家重点研发计划项目

2018YFC0213702

2024

干旱区资源与环境
中国自然资源学会干旱半干旱地区研究委员会 内蒙古农业大学

干旱区资源与环境

CSSCICHSSCD北大核心
影响因子:1.492
ISSN:1003-7578
年,卷(期):2024.38(4)
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