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组织数字化转型中的风险管理问题——一种间断平衡的视角

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本文基于间断平衡理论的视角,探讨组织数字化转型及其风险管理问题。数字化转型是一个复杂、动态且非线性的过程,涵盖信息化、数据化与智能化的转变。在间断平衡视角下,可将组织的数字化转型划分为三个阶段:稳态阶段,组织主要依靠传统方式进行运营与管理;突变阶段,组织开始实施数字化转型,并采用新的数字化工具和方法改变运营与管理模式;新稳态阶段,组织成功完成数字化转型,形成新的、高效且灵活的运营与管理方式。数字化转型成败的关键在于组织的创新能力,这就需要组织整合其数字基础设施、数字架构,以及个体能力与创造力。数字化转型并非一蹴而就的,而是一个持续的过程。在数字化转型的实施过程中,需要对风险进行有效管理。本文为理解和实践组织的数字化转型提供了新的理论视角与实践指导。
Risk Management in Organizational Digital Transformation:A Punctuated Equilibrium Perspective
Based on the theoretical framework of punctuated equilibrium,this study ex-plores the challenges and risk management associated with organizational digital transforma-tion.Digital transformation is a complex,dynamic,and nonlinear process,encompassing stages of informatization,digitalization,and intelligentization.From the perspective of punctuated equilibrium,the digital transformation process within organizations can be segmented into three phases:the equilibrium phase,during which organizations primarily rely on traditional methods for operations and management;the punctuation phase,which is characterized by the initiation of digital transformation,driven by the adoption of new digital tools and methods that substan-tially alter operational and managerial frameworks;and the new equilibrium phase,where dig-ital transformation is successfully achieved,resulting in the establishment of a more efficient and flexible operational and management system.The success of digital transformation depends fundamentally on the organization's capacity for innovation,which requires the integration of digital infrastructure,architecture,individual capabilities,and creativity.Digital transforma-tion is not a one-off event but a continuous process,and effective risk management is essential throughout its implementation.This study provides a novel theoretical perspective and practical insights for comprehensively understanding and effectively managing the process of organiza-tional digital transformation.

Punctuated equilibriumDigital transformationRisk management

刘昕、魏小冲

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中国人民大学 公共管理学院,北京 100872

间断平衡 数字化转型 风险管理

2024

管理现代化
中国管理现代化研究会

管理现代化

CSTPCDCHSSCD北大核心
影响因子:0.676
ISSN:1003-1154
年,卷(期):2024.44(6)