Artificial Intelligence Revolutionizes the Student Experience in Higher Education:Macro Trends,Technological Practices and Future Scenarios—Key Points and Thoughts of 2023 EDUCAUSE Horizon Report:Holistic Student Experience Edition
The 2023 EDUCAUSE Horizon Report:Holistic Student Experience Edition reveals the multidimensional challenges and trends of change that the student experience in higher education will face in the future.Using the Delphi Method,it focuses on social,technological,economic,and environmental trends to explain the multidimensional challenges that will affect the future of the comprehensive student experience in higher education;and emphasizes six core technologies and practices as the main drivers for enhancing the student experience,including artificial intelligence,accessibility and inclusion tools and practices,supporting student connection and belonging with technology,expanded mental health support for students,unified data models for learning analytics,and building data literacy for understanding and using student data;illuminates the core technologies and practices that will have a significant impact on the overall student experience,and predicts the likely future of the student experience in higher education-growth,constraints,collapse and transformation.Through the focused analysis and interpretation of the report,the following insights can be provided for the change of higher education student experience in China:in-depth research on students'needs and provision of personalized and precise services;cultivation of campus cultural environment and enhancement of students'practical ability;strengthening of university-enterprise cooperation system and establishment of a lifelong learning platform;and in-depth application of intelligent technology and digital literacy training.