Falling into the Abyss Won't Increase Your Wisdom:Why Is Urban Public Safety Governance Stuck in A Circular Loop?——Explanation of Crisis Learning Based on Knowledge Management
Enhancing the development of a resilient and secure urban environment through crisis learning embodies the essential principle of advancing urban public safety governance.However,an intriguing reality persists:urban public safety governance fre-quently becomes ensnared in a perplexing cycle characterized by"accident-crisis learning-recurrence of accidents"illustrating the adage that"falling into the abyss does not enhance wisdom".Drawing upon theories of crisis learning and knowledge manage-ment,we propose a comprehensive explanatory model for the entire process of crisis learning,which encompasses"knowledge ac-quisition-knowledge sharing-knowledge retention".This study aims to offer fresh insights into these challenges by examining re-peated production safety incidents in City S.Our findings indicate that the cyclical nature of urban public safety governance reflects a triadic dilemma inherent in action triggering,dynamic sharing,and transformative retention during crisis learning—an outcome shaped by multiple complex mechanisms.Specifically:(1)In the knowledge acquisition phase,information loss amid uncertainty,filtering due to weak motivation for learning,and concealment driven by strong blame-avoidance tendencies contribute to the"chal-lenges"associated with crisis learning.(2)During knowledge sharing,hierarchical experience protection mechanisms and experi-ence loss during translation hinder effective dissemination of lessons learned from crises.(3)In terms of knowledge retention,inter-ruptions caused by personnel turnover and biases obstructing transformation result in significant"transformation difficulties"within crisis learning processes.This article elucidates the cyclical dynamics governing urban public security from a knowledge manage-ment perspective while proposing an integrative explanatory model for crisis learning that enriches both theoretical frameworks on these subjects and offers valuable theoretical guidance for enhancing urban public safety governance effectiveness.
Urban public safetyCrisis learningProduction safety accidentsKnowledge managementResilient governance
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