Objective To explore the effectiveness of the crowned expert workshop model in nursing assistance in improving the quality of nursing and nursing service capabilities at primary healthcare organizations.Methods Nursing experts were selected from tertiary hospitals,and paired assistance relationships were formed based on the mutual willingness principle with 16 primary healthcare organizations to establish studio.The nursing system processes were improved,nursing management and quality control system were strengthened,and nurse training was enhanced.The scores of nursing quality assessment,nursing staff's clinical practice ability assessment,patient satisfaction,number of published papers and new nursing technologies carried out in the primary care organizations before,after one year and after two-year of assistance were compared before assistance,one year later,and two years after assistance.Results Through the assistance,annual nursing quality assessment scores of the 16 primary healthcare organizations improved anually for two consecutive years.Except for Shazhou Hospital,which had not completed the two-year agreement period,statistically significant differences in nursing staff clinical practice ability assessment scores were found between two-year after and before assistance for other organization(P<0.05),except for Leyu Town Community Health Service Center,which had not completed the two-year assistance period,statistically significant differences in patient satisfaction were found two-year after assistance and before assistance for other primary healthcare organizations(P<0.05).The total number of published papers by the 16 primary healthcare organizations increased from 21 per year before the assistance period to 91 per year in the second year of assistance.A total of 153 new nursing technologies and projects were introduced and implemented.Conclusions The assistance through the crowned expert workshop model effectively improves the clinical cpabilities of nurses in primary healthcare organizations,enhances the quality management level of nursing quality management,and improves the ability of nursing services.
Primary care organizationsNursing assistanceQuality of nursing servicesNursing managementCrowned expert workshop model