首页|基于5G互联网时代智慧病房患者满意度调查研究

基于5G互联网时代智慧病房患者满意度调查研究

Investigation of patient satisfaction based on 5G Internet era smart ward research

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目的 探讨基于 5G互联网时代智慧病房对住院患者满意度的影响.方法 应用以互联网、人工智能、物联网为主的 5G技术及相关智能硬件设备,构建以 5G技术为基础的移动护理、体征监测、无线输液监控、移动查房、远程会诊等一体化 5G智慧病房,回顾性选取某三甲医院内科病房于 2021 年1 月至 6 月与 2022 年 1 月至 6 月共 123 例患者满意度资料,对照组是 5G智慧病房管理前随机抽样调查2021 年 1 月至 6 月 54 例出院患者资料,观察组是 5G智慧病房管理后随机抽样调查 2022 年 1 月至 6 月69 例出院患者资料,比较两组住院患者护理满意度、健康教育满意度、健康教育效果满意度评价.结果 观察组住院患者护理满意度、健康教育满意度、健康教育效果评价均高于对照组,差异有统计学意义(P<0.05).结论 应用智慧病房系统管理可以提高住院患者护理满意度和健康教育满意度,提升住院患者的健康教育效果.
Objective To explore the impact of 5G Internet era smart ward on patient satisfaction in hospitalized patients.Methods Applying 5G technology and related intelligent hardware devices,mainly including the Internet,artificial intelligence and the Internet of things.A mobile nursing management,vital sign monitoring,wireless infusion monitoring,mobile ward rounds,remote consultation and other integrated 5G smart ward based on 5G technology was constructed.A retrospective analysis was conducted on patient satisfaction data from 123 patients in internal medicine wards of a grade A tertiary hospital from January to June 2021 and January to June 2022,The control group included 54 discharged patients randomly selected before the management of 5G smart ward in 2021 from January to June,while the observation group included 69 discharged patients randomly selected after the management of 5G smart ward in 2022 from January to June.The satisfaction and evaluation of health education,health education effect between the two groups were compared.Results The satisfaction and evaluation of health education and health education effect in the observation group were all higher than those in the control group(P<0.05).Conclusions The application of smart ward system management can improve patient satisfaction and health education satisfaction,and enhance the health education effect of hospitalized patients.

5G technologyIntelligent wardHealth educationPatient satisfaction

詹春霞、白玛取次、张雯雯、梁美琼

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510120 广东 广州,中山大学孙逸仙纪念医院 内科

5G技术 智慧病房 健康教育 满意度

2024

医药高职教育与现代护理
江苏省医学情报研究所

医药高职教育与现代护理

影响因子:0.253
ISSN:2096-501X
年,卷(期):2024.7(3)
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