摘要
文章在分析电子商务的快速发展和在线支付的优势与挑战的基础上,重点讨论了消费者信任度的问题,包括支付信息泄露风险、交易纠纷和欺诈行为的存在以及用户体验与支付安全的关系.最后,提出了一些建议,如完善支付安全机制和技术、加强用户教育与宣传、建立健全消费者保护机制、风险补偿以及完善法律和监管等,以提高在线支付的安全性与消费者信任度.
Abstract
On the basis of analyzing the rapid development of e-commerce and the advantages and challenges of online payment,this essay focuses on the issues of consumers'trust,including the risk of payment information leakage,the existence of transaction disputes and fraud,and the relationship between users'experience and payment security.Finally,some suggestions are put forward to improve the security of online payment and consumers'trust,such as improving the payment security mechanism and technology,strengthening users'education and publicity,establishing a sound consumers'protection mechanism,risk compensation,and improving laws and regulations.
国家科技期刊平台
NSTL
万方数据