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突发疫情期间的线上线下医疗资源配置方法

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针对突发疫情背景下综合医院线上线下医疗资源配置问题,基于排队框架下两阶段序贯博弈模型,考虑疫情影响下不同风险地区的距离及异质患者就医选择行为,研究了综合医院最优线上线下服务能力分配均衡决策.结果表明:随着疫情管控区患者数量增加,综合医院应为线上服务分配更多能力;综合医院线上服务率对最优服务能力分配的影响取决于医院对误诊患者的定价,当疫情管控区患者数量较大且线上服务治愈率较低时,综合医院对误诊患者治疗给予更大的折扣更有利于吸引患者从而提高利润.研究结果为突发疫情下综合医院探索双渠道服务模式及运营管理提供了启示.
Online and Offline Medical Resource Allocation Method During Outburst of Epidemic
To address the problem of online and offline medical resource allocation for general hospitals during the outburst of the epidemic,a two-stage sequential game model under the queuing framework was used to analyze the optimal online and offline service capacity allocation equilibrium decision for general hospitals with the heterogeneous patient access choice behavior.The results show that as the number of patients in the control area increases,the general hospital should allocate more capacity to online service.The impact of optimal online service capacity allocation depends on the pricing of mistreatment patients.When the number of patients in the control area is large and the cure rate of online service is low,it is more beneficial for the general hospital to give greater discounts for mistreatment patients.The findings provide insights for general hospitals to explore dual-channel service patterns and operational management impacted by the outburst of the epidemic.

online diagnosis and treatmenthealthcare resource allocationqueuing game

周旺、于淼、于丹丹

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沈阳建筑大学管理学院,辽宁沈阳 110168

大连医科大学附属第一医院信息建设与病案部,辽宁大连 116011

互联网诊疗 医疗资源配置 排队博弈论

教育部人文社会科学研究规划基金辽宁省成教学会教研项目

22YJC630192LCYJGZXYB22083

2024

工业工程与管理
上海交通大学

工业工程与管理

CSTPCD北大核心
影响因子:0.763
ISSN:1007-5429
年,卷(期):2024.29(1)
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