可观测双队列排队系统的服务定价研究
Research on the Service Pricing for an Observable Double-queueing System
李军 1蔡晓丽 2李嘉兴3
作者信息
- 1. 西南交通大学经济管理学院,四川成都 610031;"服务科学与创新"四川重点实验室,四川成都 610031
- 2. 成都理工大学管理科学学院,四川成都 610059
- 3. 西南交通大学经济管理学院,四川成都 610031
- 折叠
摘要
在可观测双队列排队系统中,考虑了两支队列参数相同和不同的情况.在队列参数相同的情况下,分别得到了使服务提供者利润和社会收益最大化的最优服务定价.在队列参数不同的情况下,提出了额外收费(补贴)定价策略,分析队列差异对系统性能的影响.结果表明:当两支队列差异较大时,服务提供者应向顾客获取收益更高的队列进行额外收费;而当两支队列差异较小时,则应给予该队列一定的补贴.最后,将这种额外收费(补贴)定价与单一定价进行比较,发现单一定价可能会导致服务提供者利润的损失.
Abstract
In an observable double-queueing system,cases of two homogeneous queues and two heterogeneous queues were investigated.When two queues were homogeneous,the optimal service prices that separately maximized the server provider's profit and social welfare were obtained.When two queues were heterogeneous,an extra charge(subsidy)pricing strategy was proposed.The impact of the parameter,which represented the two queues'differences,was analyzed in system performance.The result illustrates that when the parameter is large,the service provider should charge an extra fee to the queue where customers can obtain a higher return.However,when the parameter is small,it should be given a certain subsidy.Finally,the extra charge(subsidy)pricing strategy and the single pricing strategy were compared.The result shows that the single pricing strategy may lead to profit loss.
关键词
可观测情形/双队列排队系统/定价策略/纳什均衡Key words
observable case/double-queueing system/pricing strategy/Nash equilibrium引用本文复制引用
基金项目
国家自然科学基金(71671146)
四川省应用基础研究计划重点项目(2020YJ0220)
西南交通大学研究生导师团队建设项目(YJSY-DSTD201918)
出版年
2024
NETL
NSTL
万方数据