山地城市公交服务感知与出行幸福感关系研究——基于获得感的调节作用
Research on the relationship between public transport service perception and travel happiness in mountainous cities——based on the moderating effect of sense of gain
贠艺涵 1赵航 1熊仁江 1刘思敏1
作者信息
- 1. 贵州师范大学地理与环境科学学院,贵州贵阳 550025
- 折叠
摘要
将幸福感理论与城市公共交通出行相结合,基于结构方程模型,实证检验山地城市居民公交服务质量感知与出行幸福感之间的非线性关系,以及公交资源获得感在两者之间的调节效应.结果表明:1)公交服务质量感知与出行幸福感之间存在非线性关系,且出行幸福感呈现出边际递减特征;2)山地城市居民公交资源获得感在公交服务质量感知与出行幸福感之间具有显著负向调节效应,公交服务质量感知对出行幸福感的正向影响随公交资源获得感的增强而减弱;3)山地城市公交资源获得感对出行幸福感具有正向显著影响.研究结论可为促进城市公交"满意度-获得感-幸福感"的制度改革提供启发,利于提高山地城市居民公交出行幸福感.
Abstract
Happiness is the goal that every society is striving for.Based on the structural equation model,this paper combines the theory of happiness with urban public transportation,and empirically tests the nonlinear relationship between the perception of public transport service quality and the sense of travel happiness of urban residents in mountainous areas,as well as the regulatory effect of the sense of public transport resource acquisition between the two.The results show that:1)There is a nonlinear relationship between the perception of public transport service quality and the sense of travel happi-ness,and the sense of travel happiness presents a marginal decline feature;2)The sense of public transport resource acquisition of mountainous city residents has a significant negative regulatory effect between the perception of public transport service quality and the sense of travel happiness,and the positive impact of the perception of public transport service quality on the sense of travel happiness de-creases with the enhancement of the sense of public transport resource acquisition;3)The sense of ac-cess to public transport resources in mountainous cities has a positive and significant impact on travel happiness.The research conclusion can provide inspiration for promoting the institutional reform of"satisfaction-sense of gain-sense of happiness"of urban public transport,and help to improve the sense of happiness of mountainous urban residents in public transport travel.
关键词
城市交通/非线性关系/结构方程模型/山地城市公交/出行幸福感/获得感Key words
urban traffic/non linear relationship/structural equation model/public transport in moun-tainous cities/travel happiness/sense of gain引用本文复制引用
出版年
2024
NETL
NSTL
万方数据