首页|基于消费者感知视角的质量传播路径研究

基于消费者感知视角的质量传播路径研究

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传播企业质量对于建立品牌形象、增强消费者认知度和信任度、提高市场份额等具有重要意义.质量是指一组固有特性满足要求的程度.其中,满足要求的主体是消费者,因此基于消费者感知的质量传播是企业传播自身质量的最终目的.针对目前普遍存在的企业自身质量不能被消费者充分感知到的问题,本研究旨在探讨基于消费者感知的质量传播路径,并以白酒行业为例进行深入剖析.研究结果表明,以原产地为核心的质量传播是企业传播自身质量的一条普遍路径,并提出了基于原产地传播产区故事、历史人文故事和口感口味故事的质量传播内容.本研究的结论对于企业质量传播具有一定的启示意义,企业应当关注消费者对质量的感知路径,制定有效的质量传播策略,以提升品牌形象和市场竞争力.
Research on the Quality Communication Path Based on Consumer Perception
Communication of enterprise quality builds brand image,increases consumer awareness and trust,and gains market share.Consumer is the main body to meet the requirements of quality among a set of inherent characteristics and the ultimate goal of enterprises to spread their own quality is the establishment of quality communication based on consumer perception.This research explores the quality transmission path based on consumers'perception,and analyzes the liquor industry as an example to solve the problem that the quality of enterprises cannot be fully perceived by consumers.The results demonstrate that the origin-based communication is the universal path of enterprise quality communication.The content communication based on the origin-based expression,historical and cultural heritage and taste is proposed.The main conclusion is that enterprises should concentrate on consumers'perception of quality and formulate quality communication strategies to enhance brand image and market competitiveness.

consumer perceptionpath of mass propagationorigin

李康乐、赵贝贝、杨威

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武汉大学质量发展战略研究院、宏观质量管理湖北省协同创新中心、竞争政策与经济高质量发展研究中心

武汉晴川学院

消费者感知 质量传播路径 原产地

教育部哲学社会科学研究重大课题攻关项目国家社科基金重大项目

15JZD02316ZAD045

2024

宏观质量研究

宏观质量研究

CSSCICHSSCD
影响因子:1.381
ISSN:
年,卷(期):2024.12(2)
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