Evaluation of Competency of Operation Control Person Based on AHP-FCE
To solve the issues of unclear definitions,fuzziness,and uncertainty in the evaluation for opera-tion control personnel,this paper proposes a combined method of AHP and Fuzzy Comprehensive Evalua-tion(FCE)to conduct a qualitative and quantitative assessment of the competency of these personnel.Firstly,the paper systematically analyzes the concept and composition of airline operation control systems,identifying two main categories of operation control personnel:flight dispatchers and operation schedul-ers.Secondly,an evaluation model is established,which utilizes AHP to determine weights and then ap-plies FCE to assess competency,thereby enabling adaptability to competency assessments across different-sized airlines.Finally,the model is validated through illustrative and applied case studies.The results demonstrate that the model can rapidly and effectively evaluate the competency of operation control per-sonnel.
operation control personnelcompetencyanalytic hierarchy process(AHP)fuzzy comprehen-sive evaluation
万方数据
维普
