The optimization and clinical application research of discharge process on neurology patients based on quality function deploy-ment
Objective To explore the effect of optimization and clinical application research of discharge process on neurology patients that based on quality function deployment(QFD).Methods The QFD method was applied to optimize the neurology discharge process by constructing a quality house,identifying patient needs,finding out the key elements for improvement,and obtaining the best solution.Results Implementation of the optimized discharge process resulted in a statistically significant reduction(P＜0.05)in patient discharge sat-isfaction,patient experience,discharge time,and healthcare staff satisfaction.Conclusion The application of the QFD to unfold the optimiza-tion of the discharge process can significantly enhance patient satisfaction,improve the experience of medical treatment,shorten the discharge time,which can be widely applied.
quality function deploymentneurologydischarge processsatisfaction
NETL
NSTL
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