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基于OODA循环理论的地铁司机突发事件处置模式

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轨道交通的超强客流和超密行车对运营稳定性提出更高的要求,司机的处置决策力直接决定事件的走向,将OODA循环理论引入到地铁司机突发处置研究中来,构建地铁司机快速处置新模式,重组构建COODA矩阵式循环理论,即突发事件冷静、观察、定向、决策、行动五项流程,确认事件、排查事件点、处置事件点三阶段循环阶段,打破传统惯性思维按固有模块思维进行规范决策方式。通过COODA循环理论分项提升司机处置事件综合素质能力,对 28 名司机学习新思维方式并在实操演练中应用,并制定COODA循环理论思维方式评判标准,通过司机自评演练中优点收获和缺点不足,验证循环理论在综合素质能力提升和实际中应用的可行性,从而提升地铁司机"单兵作战"能力,保障运营安全。
Subway Driver Emergency Disposal Model Based on OODA Cycle Theory
Rail transit's ultra-strong passenger flow and ultra-dense traffic requires higher operational stability,the driver's disposal decision-making power directly determines the direction of the event,to introduce the OODA cycle theory into the subway driver's e-mergency disposal research to build a new model of rapid disposal of subway drivers,reorganization and construction of the COODA matrix cycle theory,this means five processes when it comes to emergency:calm,observation,orientation,decision-making,action.Confirm the event,investigate the event point,dispose the event point cycle stage of three-stage,break the traditional inertia thinking according to the inherent modular thinking to regulate the way of decision-making.Through the COODA cycle theory sub-item to en-hance the driver's comprehensive quality ability to deal with the incident,28 drivers learning a new way of thinking and applying it in practical exercises,and formulate the COODA cycle theory way of thinking judging criteria,through the driver's self-assessment of the advantage gains and shortcoming deficiencies in the exercise,to verify the feasibility of cyclic theory in the improvement of comprehen-sive quality ability and application in practice,so as to enhance the subway driver's"single-operator"ability to protect the safety of the operation.

management of subway driverOODA cycleCOODA matrix cycle theoryindependent disposalerror disposal

邵艳军、靳文琦、赵健

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北京市地铁运营有限公司,北京 100035

地铁司机管理 OODA循环 COODA矩阵式循环理论 独立处置 故障处置

2024

黑龙江交通科技
黑龙江省交通科学研究所,黑龙江省交通科技情报总站

黑龙江交通科技

影响因子:0.977
ISSN:1008-3383
年,卷(期):2024.47(11)