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基于QFD与GRA的老年人APP界面设计

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为了提升老年用户对APP使用的满意度,研究提出一种基于质量功能展开(QFD)与灰色关联分析(GRA)的老年人APP界面设计研究方法.首先,通过访谈与问卷的形式获取用户需求,利用QFD中的质量屋将用户需求转化为设计要求,计算设计要求重要度并排序;其次,依据用户需求与设计要求进行界面方案与试验方案的设计;最后,将试验结果整合进GRA中获取灰色关联度,通过比较灰色关联度的大小,确定最优方案.采用重要度排名靠前的设计要求所设计出的方案最令老年用户满意.通过QFD与GRA相结合的研究方法,可以有效提升老年用户对APP的使用体验及满意度,准确把握老年用户的核心需求.
Design of APP Interface for the Elderly Based on QFD and GRA
In order to improve the satisfaction of elderly users to the use of APP,a research method of APP interface design for the elderly based on quality function deployment(QFD)and grey relational analysis(GRA)is proposed.First of all,the user requirements are obtained in the form of interviews and questionnaires,and the user requirements are transformed into design requirements by using the house of quality in QFD,and the importance of design requirements is calculated and sorted;secondly,the interface scheme and test scheme are designed according to user needs and design requirements;finally,the test results are integrated into GRA to obtain the grey correlation degree,and the optimal scheme is determined by comparing the size of the grey correlation degree.The scheme designed by the design requirements with the highest importance is the most satisfactory to the elderly users.Through the combination of QFD and GRA research methods,we can effectively improve the elderly users'experience and satisfaction with APP,and accurately grasp the core needs of elderly users.

QFDGRAElderlyInterface Design

杨杰、朱丽萍、李永锋

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江苏师范大学机电工程学院,江苏 徐州 221000

质量功能展开 灰色关联分析 老年人 界面设计

江苏师范大学研究生科研与实践创新计划项目

2022XKT0358

2024

湖南包装
湖南省包装联合会,湖南省包装总公司

湖南包装

ISSN:1671-4997
年,卷(期):2024.39(2)
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