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乡村弱势群体的数字服务权益保障

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保障乡村弱势群体公平享受数字服务权益是值得研究的重点议题.研究以数字服务理论为分析框架,从对象、主体、内容、方式、保障五个维度出发,构建数字服务保障乡村弱势群体权益的发展路径.当前数字服务遵循服务弱势群体、政社企协同参与、个性化多元化服务、保障服务质量、发展性制度建设的实践逻辑,反映了数字服务提升数字素养、赋能技术交互、设计应用场景、协同多元主体、完善政策配套的内在机理.然而数字服务保障乡村弱势群体权益也存在对象定位不明确、主体结构不合理、内容应用不丰富、方式创新不健全、保障机制不充分的现实困境.为此,未来应通过明确对象定位、达成主体结构、完善内容应用、促进方式创新、健全保障机制等手段保障乡村弱势群体的权益,从而真正实现乡村高质量发展的目标.
Protection of Digital Service Rights and Interests of Rural Vulnerable Groups
Ensuring the fair access of rural vulnerable groups to digital services is a key issue worth stud-ying.This study takes the digital service theory as the analytical framework and starts from five dimen-sions—object,subject,content,way and guarantee,to build a development path of digital service to guar-antee the rights and interests of rural vulnerable groups.At present,digital services follow the practical logic of serving vulnerable groups,collaborative participation of government and social enterprises,person-alized and diversified services,service quality,and development system construction,which actually reflects the internal mechanism of digital literacy enhancement,technology interaction empowerment,ap-plication scenario design,multi-subject support,and policy supporting assistance.However,there exist re-alistic dilemmas:unclear object positioning,unreasonable main structure,limit content application,incom-plete mode innovation and inadequate guarantee mechanism.Therefore,measures like clarifying object ori-entation,achieving the main structure,improving the content application,promoting the innovation of methods,and perfecting the guarantee mechanism should be taken in the future to truly realize the goal of high-quality rural development.

rural vulnerable groupsdigital serviceprotection of rights and interestsrural revitaliza-tionhigh-quality development

沈费伟、崔钰

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杭州师范大学公共管理学院,浙江杭州 311121

弱势群体 数字服务 权益保障 乡村振兴 高质量发展

浙江省哲学社会科学规划之江青年专项课题

24ZJQN047Y

2024

华南农业大学学报(社会科学版)
华南农业大学

华南农业大学学报(社会科学版)

CSSCICHSSCD北大核心
影响因子:1.013
ISSN:1672-0202
年,卷(期):2024.23(2)
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