This study adopts the"Means-End Chain"model to explore what constitutes first-class undergraduate education from the perspective of students.Through in-depth interviews with 40 undergraduate students using the soft ladder method,the study collects the students'perceptions of first-class undergraduate education.The obtained information is classified,coded,and visualized through a lad-der matrix table and a hierarchical value map.The study found that in the minds of students,first-class undergraduate education should possess six fundamental attributes:a well-developed educational model,highly competent teachers,comprehensive living support,effi-cient administrative management,diverse communication platforms,and thorough career guidance.Students expect to enhance their pro-fessional knowledge,broaden their horizons,secure satisfactory employment,and develop lifelong skills through undergraduate educa-tion.Ultimately,they aim to improve their comprehensive abilities,enhance personal competitiveness,and experience a harmonious campus environment,which represent the instrumental value and process value of first-class undergraduate education.The instrumental value of first-class undergraduate education lies in promoting students'abilities,while the process value lies in providing a harmonious campus experience.
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