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医务人员双向转诊现状及下转影响因素分析

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目的 调查安阳市医务人员对双向转诊制度的了解、态度、行为(KAP)现状,同时调查分析三级医院医务人员下转意愿影响因素,为进一步解决下转难问题,完善分级诊疗制度及相关政策提供科学依据.方法 2023年3-8月抽取安阳市五县四区内不同级别医疗机构的1 141名医务人员为研究对象.根据KAP理论和正交试验自行设计调查问卷,采用现场调查方式收集问卷.采用描述性统计、探索因子分析、非参数检验和二元logistic回归对数据进行分析.结果 医务人员双向转诊知信行维度得分的中位数和四分位数分别为知识维度16(12,20)分,态度维度34(30,38)分,行为维度30(26,36)分.Pearson相关分析结果显示知、信、行3个维度呈正相关关系.对三级医院的医务人员的下转调查问卷显示,KAP总分和下级医疗质量的提高、患者有医保、院内纠纷风险高、上下信息共享充分、转诊标准的明确、考核机制对下转的鼓励、月收入的提高都能提高医务人员将病情允许的患者下转的意愿(P<0.05).相较于无职称人员,职称越高下转意愿越低,医生的下转意愿低于其他岗位,博士生的下转意愿高于本科生;50岁以上的医务人员比40岁及以下的下转意愿更高(P<0.05).结论 医务人员双向转诊的认知和执行仍有提升空间,三级医院医务人员下转意愿与其KAP总分、岗位、受教育程度、职称、月收入、所在年龄段、患者有否医保、患者院内风险高低、转诊标准是否明确、下级医疗质量高低、信息共享程度和下转激励机制有关.
Status of Dual-Referral and Influencing Factors for Down-Referral on Medical Staff
Objective To investigate the knowledge,attitude,practice(KAP)of medical staff on dural referral in Anyang,meanwhile investigate and analyze the influencing factors of medical staff's preference for down-referral in tertiary hospital.To provide scientific basis for further solving the difficulty in down-referral and improving the hierarchical treatment system and related policies.Methods A total of 1 141 medical workers from different levels of medical institutions in Anyang area were selected as research subjects from March to August 2023.A self-designed questionnaire based on KAP theory and orthogonal experimental design was used to collect data through on-site surveys.Descriptive statistics,exploratory factor analysis,nonparametric tests and binary logistic regression were performed on the data.Results The median and interquartile range scores for each dimension from all medical staff were 16(12,20)for knowledge,34(30,38)for attitude,30(26,36)for practice.Pearson correlation analysis showed a positive correlation between knowledge,attitude and practice.The down-referral questionnaire of medical staff in tertiary hospitals showed that the improvement of KAP total score and lower medical quality,patients with medical insurance,high risk of in-hospital disputes,adequate information sharing between the upper and lower levels,clear referral standards,encouragement of assessment mechanism for downward referral,and increase of monthly income could improve the willingness of medical staff to down-referral of patients with acceptable conditions(P<0.05).Compared with those without professional titles,the transfer intention of doctors was lower than that of other positions,and the transfer intention of doctoral students was higher than that of undergraduates.The medical staff over 50 years old also had a higher willingness to convert than those under 40 years old(P<0.05).Conclusion There is still room for improvement in the cognition and implementation of dual-referral of medical staff.The willingness of medical staff in tertiary hospitals to down-referral is related to KAP total score,position,educational background,professional title,monthly income,age group,patient's medical insurance,patient's in-hospital risk,referral standard is clear,subordinate medical quality,information sharing degree and incentive mechanism of down-referral.

dual-referralmedical staffknowledge,attitude,practiceinfluencing factorsorthogonal experimental design

李保芬、陈帅印、张艳红、李自娟、金晓莉、韩冰心

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郑州大学公共卫生学院,河南郑州 450001

安阳市人民医院公共事业部,河南安阳 455000

安阳市人民医院医疗保险部,河南安阳 455000

双向转诊 医务人员 知信行 影响因素 正交试验设计

安阳市科技计划项目

2023C02GH045

2024

河南医学研究
河南省医学科学院

河南医学研究

影响因子:0.979
ISSN:1004-437X
年,卷(期):2024.33(9)
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