Exploration and practice of the responsible nurse bedside discharge settlement model based on information management
Objective To explore the application effect of a responsibility nurse bedside discharge settlement mod-el based on information management.Methods Patients discharged from a top-three hospital from February 2021 to January 2023 were selected as the study objects,and divided into the observation group and the control group accord-ing to the discharge settlement mode.The research objects from February 2021 to January 2022 were set as the con-trol group,while those from February 2022 to January 2023 as the observation group.The observation group imple-mented the discharge settlement mode at the bedside of responsible nurses based on information management,while the control group implemented the centralized discharge settlement mode at the traditional fee office window.Pa-tients between the two groups were compared in the discharge settlement time,patient satisfaction,patient com-plaint rate to the discharge settlement process,the number of discharge settlement workers in the charging depart-ment.Results The discharge settlement time of observation group was(0.23±0.37)days,which was lower than that of control group(4.76±2.17)days;The satisfaction of patients(95.56±1.67)points was higher than that of control group(91.97±1.93)points;The complaint rate of patients regarding the discharge settlement process was 0.01％,and was lower than that of the control group(0.49％),The differences were statistically significant(P＜0.05).In addition,the number of discharge settlement staff in the charge office was reduced from 11 to 3.Conclusion The bedside discharge settlement model of responsible nurses based on information management significantly shortens the discharge settlement time,improves patient satisfaction,reduces the complaint rate of patients towards the discharge settlement process,reduces the number of discharge settlement workers at the hospital's charging office window,op-timizes the discharge process of hospitalized patients in clinical medical institutions,and improvesthe service quality of hospital discharge settlement.
information managementresponsible nursebedside settlementnursing informatics
万方数据
维普
