首页|主播人数与产品类型对消费者购买意愿的交互影响

主播人数与产品类型对消费者购买意愿的交互影响

扫码查看
随着数字经济的高速发展,直播带货赢得了企业和消费者的广泛青睐,成为迅速崛起的新型营销方式.主播作为直播带货的行动主体,逐渐引起了学者的关注.人数效应是社会互动中重要的影响因素,采用一人主播和多人主播均已成为企业常用的直播策略.但鲜有研究关注主播人数和产品类型匹配对消费者态度和行为的影响.构建整合的理论框架,聚焦主播人数与产品类型相匹配的视角,探究主播人数与产品类型交互对消费者购买意愿的影响.基于精细加工可能性模型,进一步探讨感知可诊断性对该影响的中介机制.采用情景实验法,通过3个研究检验主播人数与产品类型交互对消费者购买意愿的影响及感知可诊断性的中介效应.运用Spss 26.0软件进行双因素方差分析验证主播人数与产品类型交互对消费者购买意愿的主效应;采用Process插件进行bootstrap分析,检验感知可诊断性的中介效应.研究1结果表明,主播人数与产品类型交互影响消费者的购买意愿,当产品类型为体验品时,多人主播会带来更高的购买意愿;当产品类型为搜索品时,一人主播会带来更高的购买意愿.研究2结果表明,感知可诊断性在主播人数与产品类型对消费者购买意愿的影响中起中介作用.研究3通过完善多人主播场景,采用视频实验材料,再次验证上述结论.基于人数效应的视角,研究拓展了直播购物情景下主播对消费者态度和行为影响作用的研究,揭示了直播带货中与不同产品类型相适配的主播人数,为企业开展不同产品类型直播带货时的主播选择策略提供了理论依据.
The Interactive Impact of Anchor Size and Product Types on Consumers'Purchase Intention
In recent years,the digital economy has developed rapidly,and e-commerce live streaming has emerged as a respect-ful rapidly rising new marketing approach,which has gained widespread popularity among enterprises and consumers.An-chors,as the main actor of e-commerce live streaming,have gradually attracted the attention of scholars.Headcount effect,the number of people,has been widely proved to be an important determinant factor in various aspects of communication.As we observed,both one-person and multi-person anchor strategy has become common live broadcast strategy for enterprises in e-commerce live streaming.However,few studies have focused on the headcount effect of anchors and the possible interactive impact of anchor size(one-person versus multi-person)and product types(search goods versus experience goods)on con-sumers'attitudes and behaviors in e-commerce live streaming.Constructing an integrated theoretical framework from the perspective of matching the anchor size with product types,the research explores the interactive effect of anchor size and product types on consumers'purchase intentions in the context of e commerce live streaming.Based on the theory of the Elaboration Likelihood Model(ELM),the research investigates the medi-ating mechanism of perceived diagnosability.We conduct three experiments to examine the interactive effect of the anchor size and product types on consumers'purchase intentions and the mediating effect of perceived diagnosability.Spss 26.0 software was used for two-way ANOVA to verify the main effect of the interactive effect of anchor size and product types on con-sumers'purchase intentions.Process plug-in was used for bootstrap analysis to test the mediating effect of perceived diagnos-ability.The results of Experiment 1 indicate that the interaction of anchor size and product types has a significant effect on con-sumers'purchase intentions.In particular,when the product type belongs to experience goods,multi-person anchor strategy leads to higher consumer purchase intentions;when the product type belongs to search goods,one-person anchor strategy leads to higher consumer purchase intentions.The results of Experiment 2 show that perceived diagnosability mediates the interact-ive effect of anchor size and product types on consumers'purchase intentions.The results of Experiment 3 further validate the conclusions of Experiment 1 and Experiment 2 by improving the multiplayer anchor scenarios and providing video experiment-ation materials.From the perspective of headcount effect clues,the research further expands the relevance studies of the impact of an-chors on consumers'attitudes and behaviors in the context of e-commerce live streaming.Innovatively,the findings of this study have revealed which anchor size,one-person or multi-person,is the optimal choice for different types of products in e-commerce live streaming.Practically,we provide a theoretical basis for enterprises engaging in e-commerce live-streaming,which will guide enterprises to choose the optimal anchor size strategy when carrying out live streaming of different product types to increase consumers'purchase intention and obtain better sales performance.

e-commerce live streamingheadcount effectproduct typeperceived diagnosabilitypurchase intention

冯蛟、于恒、薛梅、虎娜娜、潘姿伊

展开 >

宁夏大学经济管理学院,宁夏银川 750021

宁夏大学创新创业学院,宁夏银川 750021

直播带货 人数效应 产品类型 感知可诊断性 购买意愿

国家自然科学基金宁夏社会发展基金重点研发项目

722620272023BEG02069

2024

管理科学
哈尔滨工业大学管理学院

管理科学

CSTPCDCSSCICHSSCD北大核心
影响因子:2.688
ISSN:1672-0334
年,卷(期):2024.37(1)