首页|在线展示与口碑对消费者绿色购买意愿的影响研究——基于绿色感知价值和绿色自我效能感的中介作用分析

在线展示与口碑对消费者绿色购买意愿的影响研究——基于绿色感知价值和绿色自我效能感的中介作用分析

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线上平台是全面推进绿色产品消费的重要宣传与销售途径.提高绿色产品在线展示和在线口碑的信息传递效率,有利于增强消费者绿色购买意愿.本文以线上绿色产品推荐专区中星巴克"随行杯"等可回收产品为具体研究对象,基于S-O-R模型理论,结合外部线索理论和社会认知理论,构建绿色产品在线展示和在线口碑两类外部线索影响消费者绿色感知价值和绿色自我效能感,进而刺激消费者产生购买意愿的理论模型.实证分析表明:对于线上可回收类产品在线展示和在线口碑均会影响绿色感知价值和绿色自我效能感,从而对其购买意愿产生影响.基于此,企业应增加在线展示内容的吸引力和信息量,提升在线口碑的影响力和丰富度,加大绿色产品线上平台推广力度,引导绿色消费.
Research on the Impact of Online Display and Reputation on Consumers'Green Purchase Intention——Analysis of the mediating role of green perceived value and green self-efficacy
Online platforms are important means of promoting and selling green products comprehensively.Improving the information transmission efficiency of online display and online reputation of green products is conducive to enhancing consumers'willingness to purchase green products.This article takes recyclable products such as Starbuck's"Accompanying Cup"in the online green product recommendation zone as the specific research object.Based on the S-O-R model theory,combined with external cue theory and social cognition theory,a theoretical model is constructed to explore the impact of two types of external cues,namely online display of green products and online reputation,on consumers'perceived green value and green self-efficacy,thereby stimulating consumers'purchase intention.Empirical analysis shows that for online recyclable products,both online display and online reputation will affect their perceived green value and green self-efficacy,thereby in-fluencing their purchase intention.Based on this,enterprises should increase the attractiveness and information content of online display,enhance the influence and richness of online reputation,increase the promotion of green products on online platforms,and guide green consumption.

online displayonline reputationpurchase intentionperceived value

梅蕾、赵子牛

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内蒙古科技大学经济与管理学院

在线展示 在线口碑 购买意愿 感知价值

内蒙古自治区自然科学基金内蒙古自治区自然科学基金内蒙古自治区直属高校基本科研业务费项目内蒙古科技大学基本科研业务费专项

2023MS070082023MS070012024YXXS090

2024

价格理论与实践
中国价格协会

价格理论与实践

CSTPCDCHSSCD北大核心
影响因子:0.54
ISSN:1003-3971
年,卷(期):2024.(5)
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