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创业失败后的印象管理策略:量表开发及其对评价合法性的预测效度

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创业失败通常给创业者带来污名,威胁创业者的形象和声誉.印象管理策略是创业者向受众叙述"失败故事",以维护受损形象、获得合法性的重要手段.本文旨在挖掘创业失败后印象管理策略的内涵和结构,并开发测量量表.本文采用扎根理论编码技术提炼出承担责任、推卸责任、积极定义和示弱四类印象管理策略,并开发量表.随后,通过两轮问卷调研,采用探索性因子分析和验证性因子分析对量表进行验证,发现推卸责任策略可以细分为两个子维度:推责于环境和推责于他人.最后,检验印象管理策略对投资者评价合法性的预测作用,使用创业者和投资者配对数据的研究结果显示,四类印象管理策略对评价合法性的预测效果存在显著差异.
Impression Management Strategies after Entrepreneurial Failure:Scale Development and Predictive Effects on Evaluative Legitimacy
Entrepreneurial failure often stigmatizes entrepreneurs and threatens their images.Impression management is a crucial communicative strategy for entrepreneurs to manage failure and gain legitimacy through telling"failure stories"to organizational audiences.This study aimed to explore the unique structure and connotation of impression management strategies after entrepreneurial failure and to elucidate the mechanisms how impression management strategies influence investors'evaluative legitimacy.This research collected entrepreneurs'initial narritives after entrepreneurial failure from media,and clarified the concept and develop a scale of impression management strategies after entrepreneurial failure.Then this study utilized exploratory factor analysis and confirmatory factor analysis to test the reliability and validity of the scale.The results show that entrepreneurs mainly adopt four types of impression management strategies:accepting responsibility,denying responsibility(including denying responsibility to environment and denying responsibility to others),defining in a positive light,and supplication.Subsequently,this study examined whether entrepreneurs'impression management strategies improve or hamper investors'evaluation of legitimacy.Using paired data from entrepreneurs and their corresponding investors,this study found that accepting responsibility strategy is positively associated with evaluative legitimacy,the strategy of denying responsibility to others is negatively associated with evaluative legitimacy,and the strategies of denying responsibility to environment,defining in a positive light,and supplication have no significant effects on evaluative legitimacy.This study has several theoretical contributions to the research of entrepreneurial failure and impression management theories.First,this study clarifies the nature of impression management strategies after entrepreneurial failure and developed a scale for the specific concept,to provide a measurement for future related research.Second,this study integrates linguistic theory and signaling theory to reveal how such strategies affect evaluative legitimacy,extending the research on the influential mechanism of impression management strategies on legitimacy.Third,this study enriches the legitimacy research of the evaluator perspective,further demonstrating the necessity and important value to focus on specific organizational audiences.By doing so,this study provides entrepreneurs with a template to cope with entrepreneurial failure.This study is an exploratory research,which has some limitations and provides a direction for future research.First,this research collects entrepreneurs'public narratives to extract the mainly used impression management strategies under specific situations(i.e.,entrepreneurial failure).Future research can integrate other methods to test the robustness of this scale.Second,this study used a snowball approach to collect paired data between entrepreneurs and investors.This method is more reliable than conducting surveys from a single respondents.Future research could attempt to integrate multiple research methods to extend this line of resesrch.Third,this study only preliminarily examined the effectiveness of a single strategy.Future research can combine configuration analysis to discuss the effectiveness of combination strategies.And also,this study only preliminarily tested the predictive effect of impression management strategies on evaluative legitimacy,but it is not yet known whether legitimacy can be translated into investors'subsequent investment behavior.Future research can further extend the remote consequences of impression management strategies.

entrepreneurial failureimpression management strategiesevaluative legitimacyscale development

陈依、于晓宇、蔡莉

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浙江工业大学管理学院,浙江 杭州 310023

上海大学管理学院,上海 200444

吉林大学商学与管理学院,吉林 长春 130012

创业失败 印象管理策略 评价合法性 量表开发

国家自然科学基金重大项目国家自然科学基金重大项目子课题国家自然科学基金青年项目上海市教育委员会科研创新计划(重大项目)

7209131072091315722022152019-01-07-00-09-E00078

2024

经济管理
中国社会科学院工业经济研究所

经济管理

CSTPCDCSSCICHSSCD北大核心
影响因子:1.053
ISSN:1002-5766
年,卷(期):2024.46(3)
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