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数字化转型、敏捷响应度与企业韧性

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企业经营环境日趋复杂,如何利用数字技术降低外部冲击,提升企业韧性成为企业面临的重要问题.本文根据企业在不同冲击下的表现,利用中国上市公司样本数据检验了数字化转型对企业韧性的影响,并细化探究了两种不同外部冲击下数字化转型对企业韧性的影响差异.研究发现,数字化转型能够有效提升企业韧性,且对疫情冲击下的企业韧性提升作用更明显.调节效应检验发现,多元化经营、员工技能培训和政府支持强化了数字化转型对企业韧性的提升作用.机制检验发现,数字化转型通过增强企业敏捷响应度从而提升危机情境下的企业韧性.进一步分析发现,数字化转型对非外贸企业、非高新技术企业、劳动密集型企业、技术密集型企业和对外开放度高地区企业的韧性提升作用更显著.以上研究结论有助于企业应对不确定性冲击及提升韧性,同时也为数字化转型促进企业韧性提升提供了微观证据,对数字化战略相关政策的制定和经济高质量发展提供相关启示.
Digital Transformation,Agile Responsiveness and Enterprise Resilience
Facing the complexity and unpredictability of the environment and the future,building and enhancing the resilience of enterprises to cope with external shocks has become a necessary condition for their survival and development.Digital transformation,as the main trend in the current industry development,can help enterprises perceive,identify changes in the market environment,and respond promptly,thereby affecting their resilience.Therefore,in-depth and systematic exploration of the impact of digital transformation on enterprise resilience has become an important research topic.This paper is based on a micro enterprise perspective,using data from Shanghai and Shenzhen A-share listed companies from 2018 to 2021,to explore and verify the impact of digital transformation on enterprise resilience and its potential mechanisms.The research conclusion of this paper is as follows:firstly,digital transformation can effectively enhance the resilience of enterprises,and the improvement effect has a temporal sustainability.This conclusion still holds true after undergoing endogeneity and robustness tests.Secondly,the regulatory effect test results indicate that diversification,employee skill training,and government support strengthen the role of digital transformation in enhancing enterprise resilience.ln other words,the higher the degree of diversification,the more investment in employee skill training,and the greater the government support,the more significant the impact of digital transformation on enterprise resilience.Thirdly,the results of mechanism testing indicate that digital transformation enhances enterprise agility and responsiveness by increasing information exchange,restructuring production processes,and strengthening market perception,thereby enhancing enterprise resilience.Fourthly,the results of heterogeneity analysis indicate that the improvement effect of digital transformation on enterprise resilience is more pronounced in non foreign trade enterprises,non high-tech enterprises,labor-intensive enterprises,technology intensive enterprises,and high regional enterprises with high levels of openness to the outside world.This article proposes the following policy implications.Firstly,enterprises should attach importance to the role of digital transformation in enhancing their resilience and actively leverage the empowering effect of digital technology.Enterprises should establish data-driven decision-making mechanisms and promote the sharing and circulation of data elements.Secondly,enterprises should focus on cultivating digital talents and pay attention to talent management when shaping resilience through digital transformation.Enterprises should establish a training system for digital technology and digital management talents.Thirdly,enterprises should attach importance to the channel mechanism of agile responsiveness and actively construct organizational agility.Fourthly,the government should improve the relevant policy support for digital transformation of enterprises,and achieve the empowering effect of digital transformation on the resilience of enterprises.The potential marginal contributions of this article are as follows:Firstly,based on the potential change path of operating revenue that has not been affected by external shocks,the real changes in operating revenue of enterprises under two different external shocks were examined,and a new method for measuring enterprise resilience was constructed.Secondly,based on the perspective of digital empowerment,the promoting effect of digital transformation on enterprise resilience was revealed,and further refines the heterogeneous impact of digital transformation on enterprise resilience under two different external shocks,expanding the research on the influencing factors of enterprise resilience.Thirdly,the focus is on the channel mechanism of agile responsiveness,clarifying the internal mechanism of digital transformation in enhancing enterprise resilience.It is found that digital transformation enhances enterprise resilience by enhancing agile responsiveness.

digital transformationenterprise resilienceagile responsivenessdiversification

范合君、潘宁宁

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首都经济贸易大学工商管理学院,北京 100070

数字化转型 企业韧性 敏捷响应度 多元化经营

国家社会科学基金一般项目

21BJY207

2024

经济管理
中国社会科学院工业经济研究所

经济管理

CSTPCDCSSCICHSSCD北大核心
影响因子:1.053
ISSN:1002-5766
年,卷(期):2024.46(7)