Digital Transformation,Agile Responsiveness and Enterprise Resilience
Facing the complexity and unpredictability of the environment and the future,building and enhancing the resilience of enterprises to cope with external shocks has become a necessary condition for their survival and development.Digital transformation,as the main trend in the current industry development,can help enterprises perceive,identify changes in the market environment,and respond promptly,thereby affecting their resilience.Therefore,in-depth and systematic exploration of the impact of digital transformation on enterprise resilience has become an important research topic.This paper is based on a micro enterprise perspective,using data from Shanghai and Shenzhen A-share listed companies from 2018 to 2021,to explore and verify the impact of digital transformation on enterprise resilience and its potential mechanisms.The research conclusion of this paper is as follows:firstly,digital transformation can effectively enhance the resilience of enterprises,and the improvement effect has a temporal sustainability.This conclusion still holds true after undergoing endogeneity and robustness tests.Secondly,the regulatory effect test results indicate that diversification,employee skill training,and government support strengthen the role of digital transformation in enhancing enterprise resilience.ln other words,the higher the degree of diversification,the more investment in employee skill training,and the greater the government support,the more significant the impact of digital transformation on enterprise resilience.Thirdly,the results of mechanism testing indicate that digital transformation enhances enterprise agility and responsiveness by increasing information exchange,restructuring production processes,and strengthening market perception,thereby enhancing enterprise resilience.Fourthly,the results of heterogeneity analysis indicate that the improvement effect of digital transformation on enterprise resilience is more pronounced in non foreign trade enterprises,non high-tech enterprises,labor-intensive enterprises,technology intensive enterprises,and high regional enterprises with high levels of openness to the outside world.This article proposes the following policy implications.Firstly,enterprises should attach importance to the role of digital transformation in enhancing their resilience and actively leverage the empowering effect of digital technology.Enterprises should establish data-driven decision-making mechanisms and promote the sharing and circulation of data elements.Secondly,enterprises should focus on cultivating digital talents and pay attention to talent management when shaping resilience through digital transformation.Enterprises should establish a training system for digital technology and digital management talents.Thirdly,enterprises should attach importance to the channel mechanism of agile responsiveness and actively construct organizational agility.Fourthly,the government should improve the relevant policy support for digital transformation of enterprises,and achieve the empowering effect of digital transformation on the resilience of enterprises.The potential marginal contributions of this article are as follows:Firstly,based on the potential change path of operating revenue that has not been affected by external shocks,the real changes in operating revenue of enterprises under two different external shocks were examined,and a new method for measuring enterprise resilience was constructed.Secondly,based on the perspective of digital empowerment,the promoting effect of digital transformation on enterprise resilience was revealed,and further refines the heterogeneous impact of digital transformation on enterprise resilience under two different external shocks,expanding the research on the influencing factors of enterprise resilience.Thirdly,the focus is on the channel mechanism of agile responsiveness,clarifying the internal mechanism of digital transformation in enhancing enterprise resilience.It is found that digital transformation enhances enterprise resilience by enhancing agile responsiveness.
digital transformationenterprise resilienceagile responsivenessdiversification