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数智化技术应用如何影响人力资源从业者的创新绩效?

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当前,数智化技术与企业管理实践加速融合,在提升组织效能和促进智慧决策的同时,也给人力资源从业者的创新绩效带来深刻影响.本文在回顾已有文献基础上,构建了数智化技术应用影响人力资源从业者创新绩效的理论框架,并实证检验了其影响效应及作用机制.研究结果表明:数智化技术应用对人力资源从业者的创新绩效有积极作用,特别是数智化技术与招聘培训、绩效薪酬及人才分析等领域的深度融合,有利于促进人力资源从业者的创新活动.从影响机制来看,数智化技术应用通过推动组织发展、提高人力资源工作价值和增加个人报酬等渠道对创新绩效产生影响,并且非经济报酬、工作内容变化和组织结构变革等因素的中介效应更为明显.从调节效应来看,人力资源从业者的工作经验和工作安全感对数智化技术应用的创新效应具有非线性调节作用.随着工作经验增加,创新效应呈现"先增加、后减少"的倒U型变化趋势;随着工作安全感提升,创新效应则呈现"先减少、后增加"的U型变动关系.从异质性来看,数智化技术应用对于国有企业、中小型企业、制造业和传统服务企业,以及女性、低学历水平和基层管理的人力资源从业者创新效应更明显.本文建议,一方面要充分利用数智化技术推动人力资源管理创新,建立数智化导向和创新驱动的组织架构、工作环境和激励机制;另一方面,要关注入力资源从业者的工作经验和工作安全感,根据不同个体特征和企业类型制定差异化的数智化创新策略.
How does the Application of Digital Intelligence Technology Affect the Innovation Performance of Human Resources Practitioners?
In recent years,digital intelligence technologies,including artificial intelligence,big data,and cloud computing,have accelerated their integration into various fields,bringing significant positive impacts to enterprises by improving performance,gaining competitive advantages,and fostering innovation.Unlike the earlier stages of informatization and digitization in human resource management,digital intelligence human resource management now emphasizes the deep integration of advanced technologies such as digital tools,algorithm models,and intelligent applications with HR practices.This integration creates favorable conditions to support organizational change,reshape work value,and enhance employee experience.Consequently,it also empowers human resource practitioners to become key drivers of innovation within their organizations.The marginal contributions of this paper are as follows:Firstly,this paper broadens the research perspective on how the application of digital technology affects the innovation performance of human resource practitioners,constructing a theoretical framework that examines the impact mechanism at three levels:organization,work,and individual.Secondly,it uses quantitative methods to investigate the impact of digital intelligence technology on the innovation performance of human resource practitioners,enriching the relevant research methods by employing a variety of econometric techniques to conduct quantitative tests based on large-scale survey data of China's human resource practitioners.Thirdly,the paper pays special attention to the significant differences in the innovation effects of digital intelligence technology across different individuals and enterprises,focusing on the nonlinear moderating effects of work experience and job security among human resource practitioners,thereby revealing the heterogeneity effect of digital intelligence technology in promoting innovation performance in various contexts.Based on a review of the existing literature,this paper proposes a theoretical framework on the influence of digital technology application on innovation performance and empirically examines its effects,mechanisms,and heterogeneity.The research shows:First,the application of digital technology has a significant positive impact on the innovation performance of human resource practitioners,particularly in areas such as recruitment,training,performance compensation,and talent analysis,which positively influences their innovation willingness.Second,digital technology application enhances innovation performance by promoting organizational development,improving the value of human resource work,and increasing individual rewards.Compared to economic rewards and changes in internal management responsibilities,the mediating effects of non-economic rewards,changes in work content,and organizational structure reforms on innovation performance are more pronounced.Third,work experience and job security of human resource practitioners have nonlinear moderating effects on the innovation performance of digital technology application.Work experience exhibits an inverted U-shaped effect,while job security shows a U-shaped effect.Fourth,the impact of digital technology application on innovation performance is heterogeneous,with more significant innovation effects observed in state-owned enterprises,small and medium-sized enterprises,manufacturing and traditional service sectors,as well as for female,grassroots management,and low-education-level human resource practitioners.This paper suggests that,on one hand,organizations should fully leverage digital intelligence technologies to drive innovation in human resource management,establishing a digital-oriented and innovation-driven organizational structure,work environment,and incentive mechanism.On the other hand,attention should be paid to the work experience and job security of human resource practitioners,and differentiated digital innovation strategies should be developed based on individual characteristics and enterprise types.

application of digital intelligence technologyinnovation performancehuman resource managementeconomic compensation

毛宇飞、胡文馨、曾湘泉

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首都经济贸易大学劳动经济学院,北京 100070

北京石油化工学院经济管理学院,北京 102617

中国人民大学劳动人事学院,北京 100872

数智化技术应用 创新绩效 人力资源管理 非经济报酬

2024

经济管理
中国社会科学院工业经济研究所

经济管理

CSTPCDCSSCICHSSCD北大核心
影响因子:1.053
ISSN:1002-5766
年,卷(期):2024.46(12)